Amber Trobaugh at CrossCountry Mortgage

Name: Amber Trobaugh at CrossCountry Mortgage
Address: 128 1/2 N Church St, Murfreesboro, Tennessee, 37130
Telephone: +1-615-716-1891
Rating: 4.76

Originating Branch Manager | NMLS #677953

4.76

(25)

Mortgage

Mortgage Loan Officer

Contact Info

(615) 716-1891

Murfreesboro, TN

https://www.ccm.com/Amber-Trobaugh

Location & Business Hours

Friday

8:30 AM to 5:00 PM

(Open Now)

Saturday

closed

Sunday

closed

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4.76

(25)

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Experience.com

4.68

(16)

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5.0

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Everyone on the team was incredible! Kristi took great care with my special financial situation and Carolyn was great at all communication. Everything went incredibly well and timely!

Reply from Amber Trobaugh

April 27th, 2026 06:48 PM

Lynde, I'm pleased to hear that everything went well and timely with your experience. It's appreciated that Kristi and Carolyn were able to meet your needs effectively. Thank you for sharing your experience, and if you have any future questions...

Easiest house purchase and finance we've ever experienced

Reply from Amber Trobaugh

January 26th, 2026 03:47 PM

I'm glad to hear that your house purchase and financing process went smoothly, Pamela. It's important to me that my clients have an easy experience. If you have any questions or need assistance in the future, feel free to reach out.

Amber is super responsive and makes herself available throughout the entire process.

Reply from Amber Trobaugh

December 9th, 2025 09:49 PM

I'm grateful for your positive feedback, Lazaro. Being responsive and available during the mortgage process is something I prioritize, so it's wonderful to hear that it made a difference in your experience. If you ever need assistance again,...

Working with Amber Trobaugh was an excellent experience! This was my first time working with her, and she made the entire mortgage process smooth and stress-free. Her communication was clear and consistent, and she was always reliable and professional...

Reply from Amber Trobaugh

November 10th, 2025 06:12 PM

Manuel, I'm pleased to read that your experience with me was smooth and stress-free. It's my goal to provide clear and consistent communication throughout the mortgage process. Thank you for your kind words and recommendation. If you have any...

There is a long list of complaints on this refinance. From wrong numbers being given, misinformed fees that we had to pay, hard credit inquiry ran 2xs without my knowledge. Closing numbers were incorrect, and we just had to deal with it and...

Reply from Amber Trobaugh at CrossCountry Mort...

October 30th, 2025 01:11 PM

I'm sorry to hear about the challenges you faced during your refinance process, Amber. It sounds like there were several areas that did not meet your expectations. I understand how frustrating it is to deal with incorrect information and unexpected...

Numerous times the numbers given to us was in correct and the following day would get a "I'm sorry for our mistake" email/text . Also, after we closed at the title company the following day got another I'm sorry we forgot to include the taxes....

Reply from Amber Trobaugh at CrossCountry Mort...

October 29th, 2025 09:11 PM

I understand your frustration, Robert, and I sincerely apologize for the repeated mistakes during your experience. Keeping accurate numbers is crucial, and I'm sorry we didn't meet those expectations. Your feedback is valuable, and I’m committed...

Kristi guided me through the process, kept me up-to-date and was available when needed to address any questions or concerns I had.

Not not I felt the interest was higher then what I had. trying fix the place and pay my credit cards off

You and your team were professoinal , thorough and efficient

Reply from Amber Trobaugh at CrossCountry Mort...

January 9th, 2025 05:54 PM

I'm really glad to hear that you found our team to be professional, thorough, and efficient, Lawrence. We always strive to provide the best possible service and it's rewarding when customers acknowledge our efforts. Your positive feedback has...

Kristina and Amber were amazing. They are the only team i trust with my mortgage and will trust them for the rest of my life. If you are looking for an amazing team to help you with your mortgage needs look no further because with Kristina...

Reply from Amber Trobaugh

November 9th, 2024 03:32 PM

Hi Fatjon, I'm absolutely thrilled to hear such positive feedback! It's incredibly rewarding to know that our team, especially Kristina and I, have earned your trust for life. We always strive to make our clients feel welcomed and taken care...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Murfreesboro, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #677953 | Branch NMLS #2004978

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans