

Amari Ngunjiri at CrossCountry Mortgage
Sr. Loan Officer | NMLS #1963214

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Reviews from Web
Verbal discussions did not match the outcome regarding the closing expectations. Specifically the timeline , requirements and process. Underwriting and sales are not on the same page regarding requirements which led to a of stress On my end....
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Amari is by far a cut above everyone else i have worked with. He is very professional, very intelligent, kind and compassionate. In addition, he was very efficient, competitive, and had great follow through. I have already referred several...
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Reply from Amari Ngunjiri
March 28th, 2025 12:16 PM
I'm thrilled to hear about your positive experience, Melissa. It was a pleasure assisting you, and I truly appreciate your referrals. Thank you for your kind words and trust in my services.
Communication could be more accurate and punctual or prompt. Took days to get responses most of the time. Funding has been no where near what was told to me. Explaining specifics on exactly what documentation was needed should be specified...
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Reply from Amari Ngunjiri
January 22nd, 2025 12:37 AM
Hi Justin, I'm really sorry to hear about the issues you've faced. Your feedback is valuable, and it helps me to improve my services. I understand that the communication and information provided didn't meet your expectations. It's critical...
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He made the process very easy and explained everything!
Amari was very attentive. He responded to emails and questions in a reasonable time frame. And he kept us informed on every step of the process.
Reply from Amari Ngunjiri
October 31st, 2024 12:41 PM
Thank you, Benjamin, for your kind feedback. I'm glad to hear that you felt well-informed and attended to throughout the process. At CrossCountry Mortgage, LLC, we aim to provide the most streamlined and supportive service. Your positive comments...
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Amari was very professional and timely with allcalls, emails and texts. After a lot of no for not able calls to get this loan Amari did it. I am so thankful. I will definitely recommend him to my friends and relatives also would do business...
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Reply from Amari Ngunjiri
October 27th, 2024 05:40 PM
Hi Lynette, I'm absolutely thrilled to hear your positive feedback. Ensuring that my clients' needs are met in a professional and timely manner is my top priority. It was a pleasure assisting you with your conventional loan and I'm thankful...
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Great service, very professional, helpful in every way.
Great job, great working with your company. Keep up the great work.
Reply from Amari Ngunjiri
October 27th, 2024 01:10 AM
I'm so pleased to hear that you had a positive experience with us at CrossCountry Mortgage, LLC, Henry. Your feedback is much appreciated. I'm glad to know that the process went smoothly for you and I'll certainly do my best to keep up the...
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Amari is always open to helping our family. Always giving sound advice and information for the times that we’re in. Great customer service hands-down.
Very professional and knowledgeable. My experience was with no stress at all.
Reply from Amari Ngunjiri
October 24th, 2024 02:39 PM
I'm thrilled to hear that you had a stress-free experience with your FHA loan, Dexter. Ensuring my clients are well-informed and comfortable throughout the process is a priority for me. Your positive review and the excellent rating mean a lot....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1963214 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1963214
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095