Alicia Norwood at CrossCountry Mortgage
Senior Mortgage Advisor | NMLS #1440209
Your homeownership journey deserves personal guidance. As a multi-state licensed mortgage loan officer based in Charlotte, NC, I help buyers and homeowners navigate the mortgage process with confidence. Whether you’re a first-time homebuyer... Show More
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Reviews from Web
Alicia took part in every step of the process. Her deep knowledge and strong communication skills made a big difference.
Reply from Alicia Norwood at CrossCountry Mort...
July 24th, 2026 09:45 PM
Thank you, Karen for allowing me to be a part of your new home-buying journey. I'm truly grateful for your trust and excited for everything ahead as you settle into your new home.
Alicia took the time to understand exactly what I was looking for and helped me find the right loan for my situation. She’s responsive and always follows through quickly with answers. She also coordinated closely with her team to make sure...
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Reply from Owner
July 23rd, 2026 02:27 PM
Thanks so much, Nhora - your review means a lot. We’re thrilled you had a great experience and look forward to helping again soon.
Alicia did everything to make this whole complex transaction process as convenient as possible. She provided assistance above and beyond the normal expectations and made many calls on my behalf to keep this purchase on schedule. Many thanks...
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Reply from Owner
July 16th, 2026 10:07 PM
Thank you so much, Arline! We’re grateful for your kind words and thrilled to have supported you throughout your home purchase journey. Wishing you so much joy in your new home.
Alicia did everything to make this whole complex transaction process as convenient as possible. She provided assistance above and beyond the normal expectations and made many calls on my behalf to keep this purchase on schedule. Many thanks...
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Reply from Alicia Norwood
July 20th, 2026 08:21 PM
Arline, I appreciate your recognition of my efforts to make the transaction process as convenient as possible for you. It's great to hear that my assistance and coordination helped keep everything on schedule. Thank you for acknowledging the...
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I want to thanks Alicia for helping us get our mortgage our loan was not easy but she found a way to get it done. We do thank you Alicia.
Reply from Alicia Norwood at CrossCountry Mort...
July 7th, 2026 01:41 PM
Thanks so much, Nilton-your review means a lot. We're thrilled you had a great experience and hope to work with you again soon.
Ms Norwood and CrossCountry Mortgage helped assist and made my refinance and seamless transaction. Ms Norwood and her team were very understanding of my situation, patience and very respectful. Before you look at any other refinance company....
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Reply from Owner
June 23rd, 2026 05:12 PM
Thank you for the great review, Moses! I loved working with you and am so glad we could make this a seamless process for you. Don’t hesitate to reach out anytime- I’m always happy to help!
Alicia was great. And always took the time to explain things at any hour.
Reply from Owner
June 10th, 2026 08:47 AM
Thanks Daniella. I appreciate your kind review. I’m so glad the renovation loan process felt clear and smooth for you. I’m here whenever you need any home loan support or services.
Alicia was great, attentive and always abailable available for my questions or concerns
Reply from Alicia Norwood at CrossCountry Mort...
June 4th, 2026 11:35 AM
Thank you, Daniella and congrats on the new home !
Alicia Norwood is outstanding-knowledgeable, responsive, and truly committed to her clients. Five stars all the way !
Reply from Owner
April 27th, 2026 03:06 PM
Derric - thank you for the kind words and continued support .
Alicia was amazing. Responsive, knowledgeable, and made the entire process smooth and stress-free. Couldn’t have asked for better support.
Reply from Alicia Norwood
May 4th, 2026 05:52 PM
Byron, I'm so glad to hear that you had a smooth and stress-free experience. Thank you for your kind words about my responsiveness and knowledge. It's great to know that I could provide the support you needed during the process.
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About
Your homeownership journey deserves personal guidance. As a multi-state licensed mortgage loan officer based in Charlotte, NC, I help buyers and homeowners navigate the mortgage process with confidence. Whether you’re a first-time homebuyer or a Veteran considering a refinance, I offer tailored loan solutions to fit your goals. From FHA, VA, and conventional loans to renovation, construction, and jumbo financing, I take the time to explain your options clearly. From application to closing, you can expect transparent communication and expert guidance every step of the way.
NMLS #1440209 | Branch NMLS #1035645
Products & Services
Mortgage Lender
FHA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Cash-Out Refinances
DSCR Loans
ITIN Mortgage Loans
Bank Statement Mortgages
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- Network Charlotte Inaugural Board
- Charlotte International Rotary Club
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1440209
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095