Alicia McClendon
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Our loan officer, Alicia McClendon, went above and beyond to make the whole process easy. She was patient and very friendly. We would recommend Good Leap
Reply from Alicia McClendon
April 27th, 2026 03:21 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
The reason it was great to where I had got great information on how to cut down my interest rate on my loan and to help with receiving money to help pay down my debt . The lady gave me great information on how to do all of that to were it can...
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Reply from Alicia McClendon
April 27th, 2026 06:17 PM
I enjoyed working with you. Thanks for the great feedback.
fast , easy and agent is very helpul to applying application
thank you
Reply from Alicia McClendon
April 23rd, 2026 02:35 PM
It was great working with you. Thanks again for putting your trust in us.
Explained everything so that I could understand. Answered all my questions.
Reply from Alicia McClendon
April 21st, 2026 02:28 PM
It was great working with you. Thanks again for putting your trust in us.
Alicia McClendon and her team are very professional and knowledgeable about their work. From the start of the application to the closing it was carried out in a timely manner.
Thank you
Reply from Alicia McClendon
April 8th, 2026 04:39 PM
I really appreciate the feedback and am looking forward to working with you again.
There were suprises at the closeing that were brushed under the rug. These suprises have negatively affested the overall outcome. I was told one thing only to be suprised at the closed. Told at the closing not to worry about it.
Reply from Alicia McClendon
April 3rd, 2026 03:18 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Friendliness
Reply from Alicia McClendon
March 30th, 2026 07:59 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Easy to understand, communication through every step, great communication!
Reply from Alicia McClendon
March 19th, 2026 04:46 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
We refinanced and the amount we received back for home improvements changed quite a few times. FHA was very specific regarding home improvements on our deck and the appraiser had to come out twice for pictures. We had to repaint the deck that...
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Reply from Alicia McClendon
March 16th, 2026 01:49 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
I was told by Alicia on the phone that I would not have a payment until May, but Gissell and the payment coupons are for April. She used the number of 2 months of no mortgage payment and returned excrow to demonstrate how much I would be saving...
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Reply from Alicia McClendon
March 9th, 2026 04:35 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #1689599
Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.