Ali Sahrai

Ali was great all the way along the line. There are a lot of things to cross along the way, and he kept our confidence up and helped us through!The only thing that we have had a problem has been the physical checks mailed to us for our credit...

Ali, Jessica, and the rest of the team were incredibly patient and understanding while I resolved a previously unknown CAIVRS issue.

Everything was great until the closing and funding. It seems everyone disappears at that point.

Ali and the New American Funding Team provided constant communication. Ali was professional, helpful, and informative throughout the entire process. Solid communication is not the norm these days so this was refreshing and much appreciated....

Ali was very good at responding to all of my inquiries. He was prompt in every single response. He followed up with phone calls to ensure my questions were answered fully and he always encouraged me to reach out with questions at any time....

My first loan officer was all of a sudden gone. When I logged into the portal, he was still attached to my account. Other than a voicemail, I had no idea he had been replaced. Ali could have sent an email. Overall I found communication to be...

Everything was straight forward. Great rates! Ali was always available if I had questions. It was so smooth that I chose to refinance another property Using Ali

Ali Sahrai responded almost right away even though we were on different time zones. He allways replied with an answer, never had me waiting on him. I had better communication with him then the loan officer. He should take all the credit for...

Ali responded very quickly to our emails and questions. This was a vast improvement over the first few representatives we were working with who never communicated with us and dragged their feet through the whole process.

Ali and his support team made our refinance very easy to complete. Everyone was very responsive and the overall process went incredibly smoothly. We are extremely happy we chose New American.