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Alexsandria Rus

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Loan Officer

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At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
85%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
6%
Reviews from Web
  • SFTP
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    RUBY D
    ASHDOWN, AR
    Posted on October 13th, 2026 07:22 PM
    I love the company everyone is so professional and kind and keep you informed about what happens i would recommend Ameri save to anyone .
    Reply from Alexsandria Rus
    October 13th, 2026 07:39 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at **************************.
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    TARA C
    TUCSON, AZ
    Posted on October 12th, 2026 11:44 PM
    transparency/disclosure of the loan before it was completed. As soon as I can move my loan to another financial institution, I will and I will never refer anyone to Amerisave again.
    Reply from Alexsandria Rus
    October 13th, 2026 04:47 PM
    Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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  • SFTP
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    DENISE H
    HUTCHINSON, KS
    Posted on October 6th, 2026 01:40 PM
    Kind, quick and professional . I would recommend without a doubt.
    Reply from Alexsandria Rus
    October 6th, 2026 01:59 PM
    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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  • SFTP
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    ESMERALDA C
    DENTON, TX
    Posted on October 1st, 2026 05:23 PM
    Working with Alenanria Russ and Adam made the process easier. They were very kind and explained everything to us.
    Reply from Alexsandria Rus
    October 1st, 2026 06:31 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
    read more
  • SFTP
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    RYAN E
    ARKANSAS CITY, KS
    Posted on September 30th, 2026 04:48 PM
    Ms. Rus was great and answered all questions or at least got back to me with some sort of answer. Your processor jo struble on the other hand. I called for several days in a row, left voicemails and never got a phone call back or anything until...
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    Reply from Alexsandria Rus
    September 30th, 2026 05:31 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at **************************.
  • SFTP
    D
    DONNELL C
    KANSAS CITY, KS
    Posted on September 21st, 2026 01:23 PM
    I had a wonderful experience with this lender and morgage company. Everything went smoothly and fast with no issues.
    Reply from Alexsandria Rus
    September 21st, 2026 01:43 PM
    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at **************************.
  • SFTP
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    NAPOLEON S
    SANDWICH, MA
    Posted on September 2nd, 2026 01:28 PM
    would give 10 stars if it was possible
    Reply from Alexsandria Rus
    September 2nd, 2026 02:19 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
    read more
  • SFTP
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    CHRISTIE D
    SHREVEPORT, LA
    Posted on August 29th, 2026 04:26 PM
    Alexsandria made the experience so easy. She was with me every step of the way.
    Reply from Alexsandria Rus
    August 31st, 2026 06:54 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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  • SFTP
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    LUKE S
    BRUNSWICK, OH
    Posted on August 27th, 2026 10:55 PM
    Easy, well explained and straightforward
    Reply from Alexsandria Rus
    August 28th, 2026 05:26 PM
    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
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    ROBIN W
    BRENTWOOD, CA
    Posted on August 27th, 2026 10:25 PM
    Experience was professional.
    Reply from Alexsandria Rus
    August 28th, 2026 05:36 PM
    We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
    read more
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    About
    At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.