Alex Klinko at CrossCountry Mortgage

Name: Alex Klinko at CrossCountry Mortgage
Address: 2160 Superior Avenue, Cleveland, Ohio, 44114
Telephone: +1-440-607-4199
Rating: 4.92

Consumer Direct Training Team Lead / Sr. Loan Offi...

4.92

(28)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 607-4199

Cleveland, OH

https://www.ccm.com/alex-klinko

Search Reviews

Write a Review

4.92

(28)

Filter by Date

Range

Filter by Rating

Experience.com

4.92

(28)

Reset all filters

Alex was outstanding to work with. Communication was excellent throughout the entire process, even when documents were delayed several times over the course of a week. He was patient, professional, responsive, and friendly from start to finish....

Reply from Alex Klinko

July 9th, 2026 06:54 PM

I'm grateful for your kind words, Mozelle. It’s good to hear that the communication met your expectations and that you felt well-informed despite the delays. Your recommendation means a lot to me, and I'm thankful for your appreciation. If...

Alex is very attentive and always a pleasure to work with, providing personalized, customer-centric service that puts clients at ease. We did encounter some challenges on the processing end of things, but we knew that Alex would find a resolution...

Reply from Alex Klinko

July 7th, 2026 03:16 PM

Thank you, Elisabeth, for your thoughtful feedback. I'm pleased to hear that you felt at ease with the personalized service I provided. While I regret the challenges you faced during processing, I'm glad we could work through them together....

Alex and his team were extremely helpful during the whole process. Talked us through the entire process. I want to say thank you. It was a pleasure meeting you.

Reply from Alex Klinko

June 26th, 2026 02:08 PM

Thank you, Jody, for your kind words. I'm grateful that you found the process helpful and enjoyed meeting me and the team. If there's anything else you need, please feel free to get in touch.

Alex held our hand from beginning to close. He lostened listened and made is feel heard and understood. He did not make us feel like just an account number but was meticulously attentive to our needs. He is truly an Asset to the company.

Reply from Alex Klinko

June 23rd, 2026 07:59 PM

Thank you so much, Joquetta, for your kind words. I'm happy to know that you felt heard and understood throughout the process. Being attentive to your needs is important to me, and I'm grateful for your appreciation. If there's anything else...

Everything was easy and transparent from the moment I connected with Alex. I found the whole team worked really hard to get me he into the loan I needed. Highly recommend!

Reply from Alex Klinko

June 22nd, 2026 12:59 PM

I'm glad to hear that the process was easy and transparent for you, Caitlin. It's great to know the team worked hard to meet your needs. Thank you for your recommendation!

Excellent communication and we were able to find an option that worked best for us!

Reply from Alex Klinko

June 16th, 2026 02:50 PM

Thank you, Abigail, for highlighting the excellent communication and finding a suitable option. I'm pleased to hear that the process worked well for you. If you have any more questions or need further assistance, please don't hesitate to reach...

Excellent customer service.

Reply from Alex Klinko at CrossCountry Mortgag...

June 8th, 2026 07:26 PM

Thank you, Joshua, for recognizing the customer service. I'm grateful to have been able to assist you. If you have any further questions or need assistance in the future, please feel free to reach out.

We felt that our years as an existing customer really meant something. It made the whole experience quicker and easier than it would have been starting from scratch with a new provider.

Reply from Alex Klinko

May 25th, 2026 03:30 PM

I'm pleased to hear that your experience as a long-term customer made the process quicker and easier, David. Your continued trust in my services is truly valued. If there's anything else you need or any questions you have, please feel free...

Alex and his team made my refinance very easy . it was timely and all of my questions and concerns were addressed. I'm very happy I was able to work with them.

Reply from Alex Klinko

May 1st, 2026 01:45 PM

I'm glad to hear that your refinancing process was easy and timely, Rhonda. It's great to know that all your questions and concerns were addressed. If you ever need further assistance or have more questions, feel free to reach out.

Alex kept me up to date on the whole process which went very smooth

Reply from Alex Klinko

April 23rd, 2026 05:58 PM

I'm pleased to know that you felt well-informed throughout the process, James. Keeping everything smooth and transparent is always my goal. If there’s anything else you need or any questions you have, feel free to reach out.

10 of 28

About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1472083 | Branch NMLS #3029

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage