Alex Carriker
Branch Manager
University of Missouri
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
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24 hours
Mon
24 hours(Open now)
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Reviews from Web
Alex Carriker, was on the same level the whole time, had all the answers and was always available.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Matthew, thank you for the 5-star rating and your kind words. It's great to hear that you felt supported and well-informed throughout our interactions. Being available and reliable is part of my commitment to providing an exceptional service....
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Alex Carriker, was very informative and quick to respond to any questions I had throughout my loan application. They were able to work with my schedule and met every need I had. I am very pleased with the level of service and care that he provided....
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Communication was fantastic and the care and level of service we received was beyond excellent. Highly recommended this company for your loan needs.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I'm so pleased to hear that you had a positive experience with New American Funding, Christina. It's always my goal to ensure clear communication and the highest level of service for all of my clients. I'm glad to know I was able to meet your...
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Listening on their part, staying in contac, ease of process
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Quick and easy for paperwork and wonderful communication.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I'm glad to hear that you found the process quick and easy, Margaret. It was a pleasure to work with you and ensure your needs were met. Your feedback is greatly appreciated as it helps us improve our service at New American Funding. I hope...
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Alex was fantastic. He is extremely knowledgeable and willing to do whatever is needed, or answer as many questions as needed. He made us feel like he truly cared about us, and advised us as though we were family. I would recommend everyone...
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Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you so much, Shanon, for the amazing review and for giving me a full 5-star rating! I'm thrilled to hear that you found my service knowledgeable and helpful. It was genuinely my pleasure to assist you as if you were family, as I believe...
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Alex, knows his stuff! He communicates well with everyone involved in the closing process. He helps educate our clients so they are comfortable and handle challenges throughout the process. He returns texts and calls on a timely bases, even...
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Anthony and Alex spent over a year with us and our unique situations. Could not have asked for a better company to get us from our first questions to closed! A+++
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Hi Sammy, thank you so much for the 5-star rating and for your kind words. I'm really thrilled to hear that you had a great experience with us at New American Funding. Anthony and I enjoyed working with you throughout the year, and we're glad...
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For us, this was a two year process. The entire team was patient and professional. They were quick to respomd and quick to act.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Troy, it's fantastic to hear about your positive experience with us at New American Funding. We understand the home buying process can be a long journey and we're pleased our team could provide the professionalism and promptness you deserved....
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Alex was a quick to respond, easily access, and was able to answer any questions I had!
Reply from Alex Carriker
March 4th, 2026 08:17 PM
So glad to hear you had a positive experience, Crozbi! Being available and responsive for my clients is a top priority, and I'm happy I could provide the support you needed. I'm here for any future questions or needs you might have. Thanks...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
USDA Loans
Reverse Mortgage
Self-Employed Mortgages
Cash-Out Refinances
Bank Statement Mortgages
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Education
- University of MissouriFinanceB.S. Business Administration
Positions
- Highlands Residential Mortgage, Ltd. - Allen, TX - Branch ManagerMar 2nd, 2026 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1283419
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