Alex Carriker
Branch Manager
University of Missouri
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We had a complicated situation and he unraveled it for my clients with an educators spirit. Everything went smooth and everyone was confidant with their financial decisions. My clients had lots of options and they know they chose the best one...
read more
I've worked with the senior Carriker and he was ALWAYS amazing. I believe his sons were involved in our last loan process because I remember him informing us his sons were taking things over. We expected the same awesome experience we've always...
read more
Reply from Alex Carriker
March 4th, 2026 08:17 PM
I appreciate your detailed feedback and am sorry to hear that your recent experience did not meet the standard you've come to expect. It’s clear that the repeated requests for documentation were frustrating, and I apologize for any inconvenience...
read more
Great communicatio. Effective servic.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
This was our first time purchasing a home; Alex and his team made the process easy to understand and he worked with our Realtor to help ensure the process was as simple as possible for my husband and I.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
ALex was very service oriented and calm under time limitations. We came to him late in the game, but he was stellar with answering our questions, being patient with explaining things to get the job done! Our only suggestion (which is for the...
read more
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Fast, personable, explained everything perfectly, knowledgeable. overall just a great experience.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Alex was upfront and honest. He did exactly what he said he'd do. There was no muddy waters. If I could used Alex and his team for all my loans and banking needs I most definitely would.
Reply from Alex Carriker
March 4th, 2026 08:17 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Very helpful thank you
Great Company, easy to work with! Went above and beyond!
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Everyone really went above and beyond to help help me. the team made sure I had everything I needed for my loan. They were a great team to work with!
Reply from Alex Carriker
March 4th, 2026 08:17 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
51–60 of 481
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
USDA Loans
Reverse Mortgage
Self-Employed Mortgages
Cash-Out Refinances
Bank Statement Mortgages
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- University of MissouriFinanceB.S. Business Administration
Positions
- Highlands Residential Mortgage, Ltd. - Allen, TX - Branch ManagerMar 2nd, 2026 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1283419
Disclaimer
