

Alex Carriker
Branch Manager


University of Missouri
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Reviews from Web
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Don provided excellent service as he lead us through the complicated process of the FHA loan. I am especially grateful for the credit education he provided us before we even applied for the loan - without his help it's doubtful we would have...
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The team was great. They were very friendly and helped us through every step. They were definitely looking out for what was best for us. I would highly recommend them.
Great person and great at his job!
Don was always available to help us. And we always got a quick easy answer. I’ve had 3 home loans total in life. This loan with Don was by far the easiest and funniest experience.
Don and his team were the absolute best to work with. They made the whole process easy and kept us up to date each step of the way. I will definitely send anyone I know to Don and his team. Top notch service! Thank you for such a smooth transaction!...
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Don, Alex and the whole staff at USA Mortgage always had my family needs and best interest in mind.
Don and Alex were fantastic on helping us get our loan approved fast! We needed a very short closing and they got it done in record time.
I have never really bought a house before and didn’t have a clue where to start Don Carriker was very helpful and was available for questions even after hours. He gave us his cell and told us to call if we had questions and we did. He was great...
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It was a short time period, and you kept at it to make it possible.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
USDA Loans
Reverse Mortgage
Self-Employed Mortgages
Cash-Out Refinances
Bank Statement Mortgages
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Education
- University of MissouriFinanceB.S. Business Administration

Positions
- Highlands Residential Mortgage, Ltd. - Allen, TX - Branch ManagerMar 2nd, 2026 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1283419
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