Alex Carriker
Branch Manager
University of Missouri
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
There was a lack of communication...I had to make contact multiple times to find out how the process was going. I was told everything was going fine. Then I was told a few days before the original closing date that you weren't sure if we would...
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The people
Constant top noch service as well as email notifications as each milestone of the loan process is reached make the transactions with the Carriker team as stress free as possible.
Acknowledged me in the “thank you” email.
You both are so quick to respond and make the loan process so easy!
Both times not stressful and you always have our best interests at heart.
Don was great to work with. He made the process smooth and easy for my clients. USA Mortgage is always our first stop for our clients (and personal) Mortgage needs.
Great customer service and very knowledgeable. They knew exactly what I needed and made the process super smooth.
Don and team always respond in a timely manner. They are able to answer any questions . All work was completed a week early. The videos are a light touch and helpful along the way .
Very helpful. Willing to work around my schedule. Don and his son, Alex, wanted to ensure that I thoroughly understood the process; if I had questions, they went into details to explain. Made themselves available at all times. Advice was thorough,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
USDA Loans
Reverse Mortgage
Self-Employed Mortgages
Cash-Out Refinances
Bank Statement Mortgages
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Education
- University of MissouriFinanceB.S. Business Administration
Positions
- Highlands Residential Mortgage, Ltd. - Allen, TX - Branch ManagerMar 2nd, 2026 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1283419
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