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Adam Crum at CrossCountry Mortgage

Loan Officer | NMLS #1787074

4.9

(67)

Mortgage

Mortgage Loan Officer

Contact Info

(304) 268-8864

Woodstock, VA

https://www.ccm.com/adam-crum

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4.9

(67)

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It seemed that there was too much to do at the last minute. Did not know there would be so much esigning to do. Did not get the change in cash to close earlier. Had already withdrawn from saving for closing.Adam did do a good job representing...

High pressure sales tactics that would have locked us into a higher rate. Failure to request needed documentation in a timely manner resulting in our closing being delayed. This was new construction and he had months to request documentation...

Adam Crum at CrossCountry Mortgage has received a review with 5 star rating from Aaron H

Reply from Owner

June 15th, 2026 02:22 PM

Aaron, thank you for the 5-star rating. I'm pleased that your experience with CrossCountry Mortgage met your expectations.

The entire staff helped me navigate threw the entire process with courteous and professional customer service. Adam crumb awesome Realtor and better person thank you all

Reply from Adam Crum at CrossCountry Mortgage

June 12th, 2026 03:56 PM

Aaron, I'm happy to hear that you found our customer service courteous and professional throughout the process. It's wonderful to know that I could contribute positively to your experience. Thank you for your kind words and for choosing CrossCountry...

Overall, our experience was great. Adam was available when needed and answered any questions we had. As with any lender, the underwriters are often the speed bumps, but Adam and his team helped us navigate those bumps safely. I would recommend...

Reply from Adam Crum

June 1st, 2026 02:29 PM

Stephen, I'm glad to hear that you had a great experience and found my availability helpful. Navigating the lending process can be challenging, and I'm pleased my team and I could assist you effectively. Thank you for recommending CrossCountry...

Adam’s attentiveness, responsiveness, and overall willingness to work closely with clients, treating everyone with the same level of respect and care, regardless of the size of the transaction, truly sets him apart.Once again, Adam came through...

Reply from Adam Crum

May 29th, 2026 02:41 PM

I enjoyed working with you. Thanks for the great feedback.

Communication between everybody needs to be a little better.

Reply from Adam Crum

May 26th, 2026 03:32 PM

Cody, I appreciate your feedback and understand the importance of effective communication. Please reach out to me directly so we can address any specific concerns you have. Your experience is valuable, and I'm here to help improve it.

A great person to do business with, always available to answer your questions. Also he helped us when we didn’t understand the numbers for our mortgage.

Reply from Owner

June 15th, 2026 03:00 PM

Rina, I appreciate your kind words and am glad I could be there to answer your questions and assist with understanding your mortgage numbers. It's important to me that you feel supported throughout the process. Thank you for choosing to work...

Adam is amazing person with a wonderful personality always available when I had questions. He helped us stay within our budget. thank you Adam I'm glad we decided to do business with you and your company.

Reply from Adam Crum

May 5th, 2026 02:20 PM

Surina, I'm grateful for your kind words and pleased to hear that I could assist you effectively while staying within your budget. It was my pleasure to be available whenever you had questions. Thank you for choosing to work with me and CrossCountry...

Adam Crum at CrossCountry Mortgage has received a review with 5 star rating from Dave M

Reply from Owner

June 15th, 2026 03:24 PM

Dave, thank you for the 5-star rating. I appreciate your support and am glad to have been part of your mortgage journey with CrossCountry Mortgage.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Martinsburg, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1787074 | Branch NMLS #2686382

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans