

Top 5%
Adam Crum at CrossCountry Mortgage
Senior Loan Officer | NMLS #1787074

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Martinsburg, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We just purchased a new home and used Adam and his team for our loan. This was by far the smoothest settlement experience we have ever had. Adam and his team kept us informed through the entire process and there were no surprises.
Reply from Owner
October 16th, 2026 03:54 PM
Thank you for the review Ray! It was a pleasure working with you all and I'm glad it was such a great experience for you!
We were kept informed of all
steps and nothing was thrown at us at the last minute This was by far the smoothest settlement we have ever experienced
Reply from Adam Crum at CrossCountry Mortgage
October 15th, 2026 09:09 PM
I'm pleased to hear that your settlement process went smoothly, Marvin. Keeping you informed every step of the way is a priority for me and the team at CrossCountry Mortgage, LLC.
Very easy and straightforward process.
Reply from Adam Crum at CrossCountry Mortgage
October 15th, 2026 08:49 PM
Stephen, I'm glad to hear that you found the process easy and straightforward. At CrossCountry Mortgage, LLC, I strive to make every experience as seamless as possible for my clients.
Adam helped me with my mortgage application. He was great to work with and kept me updated as my loan was processed.
Reply from Owner
October 13th, 2026 11:25 PM
Hey David! Glad we connected and got to work with you. Thank you for the review. It's greatly appreciated.
Adam has been amazing to work with. Every time I have needed him, he has been there. Even on a holiday weekend, he was able to run numbers on an offer we wanted to give for a house. I would absolutely do business with him again.
Reply from Owner
October 13th, 2026 11:17 PM
Thank you for the kind words Anthony! Much appreciated and always happy to help!
Adam is very knowledgeable, helpful and responsive. Whatever time of the day or night you need help he is available. Frankly, whatever Adam is paid it isn't enough. Adam is the sole reason we chose CCM. Adam should be training the rest of the...
read more
Reply from Owner
October 12th, 2026 03:58 PM
Thank you so much for the kind words! I really appreciate you putting your trust in me and choosing CCM. I’m glad I could help make the process easier and be there when you needed answers. Thank you for taking the time to share your experience!...
read more
Adam was amazing but Stephanie seemed confused asking for things and then subsequently cancelling the request. Even my Allstate agent called me because he was confused by the contradicting emails. Repeatedly asking for E&L statements and bank...
read more
Reply from Adam Crum at CrossCountry Mortgage
October 5th, 2026 02:36 AM
Michael, I'm glad to hear that you had a positive experience working with me at CrossCountry Mortgage, LLC, and I appreciate your feedback. I'm sorry for the confusion and inconvenience caused by the repeated requests for documentation. Your...
read more
Adam and his team at cross country mortgage are great! Very easy to work with and overall a great experience for my new home.
Reply from Owner
October 12th, 2026 07:43 PM
Michael, I'm happy to hear that you had a great experience with me and the team at CrossCountry Mortgage, LLC. Making the process easy for your new home is always our goal.
Adam and his team were great and very easy to work with
Reply from Adam Crum at CrossCountry Mortgage
October 3rd, 2026 06:21 PM
Michael, I'm pleased to hear that you found my team and me great and easy to work with. At CrossCountry Mortgage, LLC, we strive to make the process as smooth as possible for our clients.
Everyone I've worked with at DRB and all of its affiliates have been wonderful. I look forward
to seeing and talking to them even after I've moved into my new house. Great people!!!
Reply from Adam Crum
October 3rd, 2026 06:21 PM
Marilyn, I'm pleased to hear that you've had a wonderful experience with everyone at DRB and its affiliates. It's great to know that your interactions with the team have been so positive, and I look forward to continuing our relationship as...
read more
1–10 of 95
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Martinsburg, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1787074 | Branch NMLS #2686382
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- CrossCountry Mortgage - Loan OfficerDec 4th, 2024 - Current
- Homespire Mortgage - Loan OfficerOct 22nd, 2018 - Dec 3rd, 2024
Memberships
- Chamber of Commerce
- BRAR
- EPBR
View All
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- 1787074
Gallery

Achievements
- $21,764,539 Funded in 2025
- 71 Units Funded in 2025
Hobbies
- Tennis
- Pickleball
- Snowboarding
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095