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Brandon Von Almen at CrossCountry Mortgage

Name: CrossCountry Mortgage
Address: 545 North Market St., Wooster, Ohio, 44691
Telephone: +1-614-264-5766
Rating: 4.89

Originating Branch Manager | NMLS #457574

4.89

(2,153)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 331-5359

Wooster, OH

https://www.crosscountrymortgage.com/wooster-oh-2139/brandon-von-almen?marketing_campaign=00898

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

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4.89

(2,153)

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5 Star

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Experience.com

4.87

(1.1K)

Zillow

5.0

(88)

Google

4.98

(47)

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Lack of detailed explanations with very little direction and/or guidance as first time home buyers.

Reply from Brandon Von Almen at CrossCountry M...

October 31st, 2024 12:28 AM

I'm truly sorry to hear about your experience, Jeffery. As a first-time home buyer, it's crucial to receive detailed explanations and guidance. I apologize if you felt this was lacking during your process. I appreciate your feedback and will...

Brandon Von Almen at CrossCountry Mortgage has received a review with 5 star rating from Amber D

Reply from Owner

August 15th, 2024 08:09 PM

I'm thrilled to hear about your positive experience, Amber! Your 5-star rating means a lot to me and the whole team here at CrossCountry Mortgage. We strive to provide the highest level of service to our clients and it's great to know we hit...

Amazing experience for my sellers! No delays, everything went as planned!

Reply from Brandon Von Almen at CrossCountry M...

August 14th, 2024 03:24 PM

I'm thrilled to hear your sellers had an amazing experience, Amber! Ensuring a smooth and efficient process is always our top priority at CrossCountry Mortgage. Your positive feedback truly means a lot. If there's anything more you or your...

Brandon and Sabrina are excellent. They are professional and on top of everything. They make the mortgage process easy for their clients!!

Reply from Brandon Von Almen at CrossCountry M...

August 12th, 2024 04:50 PM

Gina, thank you so much for your kind words and the fantastic rating! I'm overjoyed to hear that you found our services to be excellent and professional. Sabrina and I always strive to streamline the mortgage process for our clients at CrossCountry...

Long close process due to seller having to find a home of choice. All working together we were able to delay cost for buyer until needed. Thanks!

Reply from Brandon Von Almen

August 12th, 2024 04:51 PM

I'm really appreciative of the patience and understanding you showed during the process, Martha. It can get complicated when the seller is also on the lookout for their next home and we pride ourselves on keeping good communication through...

Brandon and his team are absolutely great to work with on a professional level but they also make each experience feel so personal! Communication is off the charts with timely updates and quick responses! You're never left wondering what's...

Reply from Brandon Von Almen at CrossCountry M...

August 9th, 2024 06:55 PM

Frantz, thank you so much for leaving such a fantastic review! I'm thrilled to hear about your positive experiences with both my team and me at CrossCountry Mortgage. We strive to provide the best service possible and to keep our clients updated...

Brandon Von Almen at CrossCountry Mortgage has received a review with 5 star rating from Nicholas R

Reply from Owner

August 9th, 2024 07:05 PM

Nicholas, thank you for the outstanding rating! I'm thrilled to hear that you had a positive experience with us at CrossCountry Mortgage. Your satisfaction is our top priority, and it's wonderful to know that we've met your expectations. If...

Brandon and Sabrina did an excellent job communicating with me and my clients throughout the homebuying process. Thank you!

Reply from Brandon Von Almen at CrossCountry M...

August 9th, 2024 07:09 PM

I'm thrilled to hear about your positive experience with us, Nicholas. Your feedback means a lot to Sabrina and myself. We strive to maintain clear and open lines of communication with our clients throughout the entire home buying process....

The online portal streamlined document review and signatures. I could easily log in, review and sign documents and see the status of my application.

Reply from Brandon Von Almen at CrossCountry M...

August 6th, 2024 07:26 PM

Appreciate the positive feedback, Austin! I'm glad to hear that you found our online portal to be efficient and user-friendly. It's designed to make the application process as smooth as possible for our clients. Your rating is a testament to...

Brandon and his team are efficient and knowledgeable. Great experience.

Reply from Brandon Von Almen at CrossCountry M...

August 6th, 2024 06:40 PM

I'm thrilled to hear you had a great experience with me and my team at CrossCountry Mortgage, Lisa. Your positive feedback and the perfect rating mean the world to us. We strive to provide efficient and knowledgeable service, and I'm glad we...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Wooster, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #457574 | Branch NMLS #2471050

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)