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Salesforce Data Cloud

CRM

Salesforce Data Cloud

Data management and Customer Data

Salesforce Data Cloud is a powerful data management platform designed to centralize and analyze customer data for actionable insights. It integrates data from various sources, including CRM systems, social media, and third-party applications, to create a unified view of customer interactions. Key features include advanced analytics, AI-driven insights, and data visualization tools that help businesses understand trends and make informed decisions. By providing a comprehensive, real-time view of customer data, Salesforce Data Cloud enables organizations to enhance personalization, optimize marketing strategies, and drive better business outcomes.

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Experience.com Integrates with Salesforce Data Cloud

The integration provides:

Experience.com introduces a seamless integration with Salesforce Data Cloud, offering a comprehensive collection of business and consumer data to enrich your customer profiles, enhance targeting and personalization efforts, and gain deeper insights into your target audience. Elevate your marketing strategies and achieve your business goals with this powerful integration.

•  Deeper Insights: Leverage vast amounts of data to gain deeper
   insights into customer interests and preferences. Utilize this
   information to create highly targeted marketing campaigns,
   improving customer engagement and satisfaction.

•  Single View of Customer Information: Streamline your operations
    by accessing all relevant customer information on a single screen.
    This unified view enhances decision-making and operational
    efficiency, providing a holistic understanding of your customers.
    Access detailed data including names, contact details, social
    connections, and more in one place.

•  Targeted Marketing Campaigns: Use detailed customer insights to
    create highly targeted marketing campaigns, improving customer
    experience and engagement.

•  Enhanced Engagement Capabilities: Gain the ability to tailor your
    marketing efforts based on comprehensive data insights.

The Results Speak For Themselves

51.5+

Improvement in NPS®

5x

Improvement in Survey Completion Rate

1.9

Improvement in Google Star Rating

10x

Growth in Total Reviews Collected Annually

Experience.com Outranks the Competition

Don't settle for average experiences! Experience.com delivers award-winning results in reputation, surveys, local marketing, and much more.

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Experience.com is constantly evolving and improving. The real-time feedback is very helpful with our customers.

— Connie L.

Mid-Market

Excellent way to gauge your client’s experience! Very easy to use and the integration with social media platforms is excellent.

— Manny A.

Mortgage Loan Originator

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