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Zoe Shen - Senior Loan Officer in Irvine, CA

Zoe Shen

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Senior Loan Officer

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Experienced mortgage professional since 2018, currently working with General Mortgage Capital Corporation. GMCC is a direct lender licensed in 49 states, with in-house underwriting and funding up to $10 million. We offer a full range of lo... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • RequestAReview
    M
    Michelle P
    Eagle Lake, Florida
    Posted on September 12th, 2026 11:00 PM
    Professional, responsive, and very helpful throughout the entire process. Highly recommend!
  • Encompass
    X
    Xu T
    Diamond Bar, CA
    Posted on September 11th, 2026 08:32 PM
    Patient service; all questions are answered.
  • Encompass
    X
    Xinfang L
    Walnut, CA
    Posted on July 31st, 2026 12:21 AM
    Loan officer, Zoe has good personality, very careful, very detials, very kind and very professional to us ofro ur loan process.
  • Encompass
    C
    Changxia L
    West Covina, CA
    Posted on July 10th, 2026 03:01 PM
    Zoe is professional, patient, and always quick to respond. She made the entire loan process smooth and stress-free. Highly recommended! Ange Liu
  • RequestAReview
    S
    Sophia W
    Hacienda Heights, CA
    Posted on April 29th, 2026 07:57 PM
    We had a wonderful experience working with Zoe. She was knowledgeable, responsive, and very patient in explaining everything to us. Thank you, Zoe!
  • RequestAReview
    X
    Xueqi T
    Irvine, California
    Posted on April 24th, 2026 08:53 PM
    I have worked with Zoe on two refinance transactions, and both experiences have been excellent. Zoe is extremely professional, patient, detail-oriented, and responsive throughout the entire process. She always takes the time to explain different...
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    Reply from Zoe Shen
    April 24th, 2026 09:10 PM
    Thank you so much for your kind words! I'm always here for you if you have any questions or need any help!
  • RequestAReview
    J
    Johnson L
    Houston, Texas
    Posted on April 24th, 2026 06:38 PM
    I highly recommend Zoe to anyone looking for a mortgage loan. She was extremely helpful, patient, and always went above and beyond to guide us through the process. Her advice even helped improve my credit score and get a better loan rate. Thank...
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    Reply from Zoe Shen
    April 24th, 2026 09:12 PM
    Thank you so much, John!
  • Encompass
    L
    Li X
    Ontario, CA
    Posted on March 28th, 2026 10:13 AM
    Attentive service, thorough explanations, and professional work.
  • Encompass
    L
    Lingfeng L
    Irvine, CA
    Posted on March 18th, 2026 04:56 PM
    Smooth transaction
  • RequestAReview
    X
    Xinshu P
    Sacramento, California
    Posted on March 13th, 2026 04:59 AM
    Fast, professional, and always guiding us through every detail. We were very glad to work with Zoe throughout the process. I would highly recommend her to all my friends and family!
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    About
    Experienced mortgage professional since 2018, currently working with General Mortgage Capital Corporation. GMCC is a direct lender licensed in 49 states, with in-house underwriting and funding up to $10 million. We offer a full range of loan programs, including agency, prime jumbo, and flexible non-QM options such as DSCR, No Ratio, and No Income Documentation. My goal is to make the loan process simple and efficient while providing solutions that work for each client’s unique situation. YOU FIND THE HOME, I MAKE IT WORK!
    Products & Services
    Mortgage Loan Officer
    Jumbo Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Qualified Mortgage Pre-Approvals
    Non-QM
    DSCR Loans
    Interest-Only Mortgages
    Cash-Out Refinances
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    Addresses and Serving Areas

    Year Started

    2018

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    General Mortgage Capital Corporation: 1350 Bayshore Hwy Ste 740, Burlingame CA 94010 Ph: 866-462-2929 (866-GMCC-WAY) 650-34-7800 /Email: info@gmccloan.com; Real Estate Broker, CA Department of Real Estate: CA DRE: 01509029 NMLS – 254895 CFL: 60DBO-66060 Licensed by The Department of Financial Protection and Innovation under the California Finance Lenders Act Licensed by the NJ Dept of Banking and Insurance Loan may be arranged through third party providers (ID#254895) Licensed Mortgage Banker-NYS Department of Financial Services Rhode Island Licensed Lender/For all state licensing information go to: www.nmlsconsumeraccess.org Disclosures: https://www.gmccloan.com/Disclosures.html Licensing: https://www.gmccloan.com/CompanyStateLicenses.html Texas: Any consumer complaints please click below: https://www.sml.texas.gov/wp-content/uploads/2021/07/rmlo_81_200_c_recovery_fund_notice.pdf Illinois: https://www.ilga.gov/legislation/ilcs/ilcs5.asp?ActID=1196&ChapterID=20