Zoe Shen
Senior Loan Officer
Experienced mortgage professional since 2018, currently working with General Mortgage Capital Corporation. GMCC is a direct lender licensed in 49 states, with in-house underwriting and funding up to $10 million.
We offer a full range of lo...... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
We had a wonderful experience working with Zoe. She was knowledgeable, responsive, and very patient in explaining everything to us. Thank you, Zoe!
I have worked with Zoe on two refinance transactions, and both experiences have been excellent. Zoe is extremely professional, patient, detail-oriented, and responsive throughout the entire process. She always takes the time to explain different...
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Reply from Zoe Shen
April 24th, 2026 09:10 PM
Thank you so much for your kind words! I'm always here for you if you have any questions or need any help!
I highly recommend Zoe to anyone looking for a mortgage loan. She was extremely helpful, patient, and always went above and beyond to guide us through the process. Her advice even helped improve my credit score and get a better loan rate. Thank...
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Reply from Zoe Shen
April 24th, 2026 09:12 PM
Thank you so much, John!
Attentive service, thorough explanations, and professional work.
Smooth transaction
Fast, professional, and always guiding us through every detail. We were very glad to work with Zoe throughout the process. I would highly recommend her to all my friends and family！
We've worked with Zoe twice to refinance our loan. She is professional and reliable. She communicates clearly and is always quick to respond to our questions. The process was smooth and easy. Highly recommend working with Zoe!
Amazing experience
This was my first time buying a home, and there were a lot of things I wasn’t familiar with. Zoe was always willing to jump on the phone and go back and forth with me to make sure I understood each document. She took the time to explain everything...
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Reply from Zoe Shen
March 5th, 2026 07:18 PM
Thank you for your feedback! If there's anything I can do for you in the future, please feel free to reach out.
Zoe is highly professional and detail-oriented. She communicates clearly, responds quickly, and provides thoughtful advice throughout the loan process. A truly smooth and reassuring experience — highly recommended.
Reply from Zoe Shen
March 5th, 2026 07:19 PM
Thank you for your feedback. I truly appreciate your trust.
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About
Experienced mortgage professional since 2018, currently working with General Mortgage Capital Corporation. GMCC is a direct lender licensed in 49 states, with in-house underwriting and funding up to $10 million.
We offer a full range of loan programs, including agency, prime jumbo, and flexible non-QM options such as DSCR, No Ratio, and No Income Documentation.
My goal is to make the loan process simple and efficient while providing solutions that work for each client’s unique situation. YOU FIND THE HOME, I MAKE IT WORK！
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Qualified Mortgage Pre-Approvals
Non-QM
DSCR Loans
Interest-Only Mortgages
Cash-Out Refinances
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106
/850
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Addresses and Serving Areas
Year Started
2018
Time Zone
Pacific Standard Time (PST)
Disclaimer
General Mortgage Capital Corporation: 1350 Bayshore Hwy Ste 740, Burlingame CA 94010 Ph: 866-462-2929 (866-GMCC-WAY) 650-34-7800 /Email: info@gmccloan.com;
Real Estate Broker, CA Department of Real Estate: CA DRE: 01509029 NMLS – 254895 CFL: 60DBO-66060
Licensed by The Department of Financial Protection and Innovation under the California Finance Lenders Act
Licensed by the NJ Dept of Banking and Insurance Loan may be arranged through third party providers (ID#254895)
Licensed Mortgage Banker-NYS Department of Financial Services
Rhode Island Licensed Lender/For all state licensing information go to: www.nmlsconsumeraccess.org
Disclosures: https://www.gmccloan.com/Disclosures.html
Licensing: https://www.gmccloan.com/CompanyStateLicenses.html
Texas: Any consumer complaints please click below:
https://www.sml.texas.gov/wp-content/uploads/2021/07/rmlo_81_200_c_recovery_fund_notice.pdf
Illinois: https://www.ilga.gov/legislation/ilcs/ilcs5.asp?ActID=1196&ChapterID=20