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NMLS# 9392 (www.nmlsconsumeraccess.org). American Advisors Group (AAG) is headquartered at 18200 Von Karman Ave., Suite 300, Irvine, CA 92612. For full legal disclosure, please visit https://www.aag.com/legal-information/. For industry professionals only – not intended for distribution to the general public.
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5.0
ManualUpload
L
Lisa L
Centennial, CO
Posted on October 4th, 2021 09:24 PM
Valerie Huynh
5.0
ManualUpload
J
Jeriah T
Cedar City, UT
Posted on October 1st, 2021 08:49 PM
Valerie is knowledgeable, and super fast in responding. Always a pleasure to work with!
4.75
SFTP
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Amanda L
BUCKLEY, WA
Posted on September 10th, 2021 08:28 PM
Valerie was always available to assist me and answer any questions I ahd
5.0
SFTP
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Paul M
FREMONT, CA
Posted on September 3rd, 2021 08:39 PM
The communication and the ability to get involved with any questions I have was amazing.
5.0
SFTP
T
Timothy K
LOWER LAKE, CA
Posted on August 24th, 2021 04:06 PM
Valerie was always available and dealt with my issues right away, which I appreciated because this was not an easy HECM. I had a very high maintenance client.
4.0
SFTP
D
Daniel J
WASHINGTON, DC
Posted on August 3rd, 2021 07:25 PM
Please work to eliminate funding surprises. Seems like AAG funding is always delayed for funding conditions which are never requested from us until after the actual funding date has passed.
4.5
SFTP
F
Frank B
FAIRFIELD, CA
Posted on August 3rd, 2021 07:17 PM
Valerie is outstanding, and is basically WHY I have decided to broker all my loans to AAG and not Liberty. What does need improvement is many times we will submit conditions to the u/w team and they do not receive what we send them or do not...
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5.0
SFTP
G
Glenn T
MODESTO, CA
Posted on July 30th, 2021 10:19 PM
Valerie answered the phone when I called and made the transaction very smooth. She always was there to help and sometimes helped before I could ask for help. She is the greatest
4.75
SFTP
B
Bryce R
PROVO, UT
Posted on July 29th, 2021 05:05 PM
Valerie is quick to respond and address issues
5.0
SFTP
A
Anthony C
LOS ANGELES, CA
Posted on July 29th, 2021 03:04 PM
The communication and customer service levels, I was always informed on what was going on with a friendly and understanding way, my AE always made me feel that she was working very hard for me. This was a rare service that I don’t usually see....
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