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Valerie Carlo - Mortgage Advisor | NMLS# 1700415 in El Paso, TX

Valerie Carlo

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Mortgage Advisor | NMLS# 1700415

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At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tai...... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
Overall Ratings
5.0
(7)
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Reviews from Web
  • 5.0
    Encompass
    L
    Leonor G
    El Paso, TX
    Posted on April 5th, 2026 03:45 PM
    good support and response to all my questions
    Reply from Valerie Carlo
    April 10th, 2026 03:42 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    Encompass
    D
    Ditza Q
    El Paso, TX
    Posted on March 19th, 2026 04:16 PM
    Valerie was awesome! She always had a lot of knowledge and talked me through all the steps when I was unsure.
    Reply from Valerie Carlo
    March 24th, 2026 04:16 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    Encompass
    C
    Craig A M
    El Paso, TX
    Posted on March 17th, 2026 11:07 PM
    Val kept us updated the whole time on each step. She was very good at navigating the requests from the underwriters, which seemed at times a little excessive. she was always pleasant and and professional.
    Reply from Valerie Carlo
    March 23rd, 2026 07:57 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    Encompass
    C
    Colleen M
    El Paso, TX
    Posted on March 10th, 2026 03:21 PM
    Val Carlo was an was an expert navigating us through the proceas
    Reply from Valerie Carlo
    March 16th, 2026 11:27 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    Encompass
    A
    Alexandra K H
    El Paso, TX
    Posted on January 11th, 2026 03:33 PM
    She’s a total baddie. Highly competent, always on the ball, and truly fights for her clients. On top of that, she secured me the best rates. If you want someone who will advocate for you and get it done right, she’s the one.
    Reply from Valerie Carlo
    January 12th, 2026 11:54 PM
    It was great working with you. Thanks again for putting your trust in us.
  • 5.0
    SFTP
    R
    Raey S G
    El Paso, TX
    Posted on December 21st, 2025 06:46 PM
    Easy simple step by step process.
    Reply from Valerie Carlo
    December 22nd, 2025 06:47 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • 5.0
    SFTP
    J
    Jorge F V
    El Paso, TX
    Posted on December 17th, 2025 05:58 PM
    Valerie was very efficient and helpful as she processed our loan. She did a great job!
    Reply from Valerie Carlo
    December 18th, 2025 05:58 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • 7 of 7
    About
    At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tailored to your unique goals. We’re committed to helping you make the right choice for you and your family, and to delivering a level of customer service that not only meets but exceeds your expectations. From first conversation to closing day, you can count on us to make your mortgage experience smooth, transparent, and truly supportive.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    107
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1700415
    Disclaimer
    Change Lending, LLC dba Change Home Mortgage, 175 N Riverview Drive, Suite C, Anaheim, CA 92808. NMLS ID #1839. Verify licenses at: www.nmlsconsumeraccess.org. AZ: Arizona Mortgage Banker License #0925326; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and California Financing Law; CO: Regulated by the Division of Real Estate; GA: Georgia Residential Mortgage Licensee #48010; MN: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206(3) & (4); NJ: Residential Mortgage Lender License – N.J. Department of Banking and Insurance; OH: Ohio Residential Mortgage Lending Certificate of Registration #RM.804654.000. RI: Rhode Island Licensed Lender #20224336LL. For other states, visit www.changemtg.com. All loans are subject to credit approval and acceptable collateral. Additional terms and conditions apply. Programs, rates, terms, and conditions may change without notice. Not all programs are available in all states. This is not a commitment to lend. Equal Housing Lender. © 2025. Change Lending, LLC. All rights reserved.