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8:00 AM to 6:00 PM
Tuesday
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8:00 AM to 6:00 PM
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  • Rating
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5.0
Encompass
J
James A B
Dardanelle, AR
Posted on February 28th, 2024 01:37 PM
Tracy went over and above board to help in taking care of my needs in this. She is awesome.
5.0
Encompass
D
David P D
Milford, CT
Posted on January 30th, 2024 10:10 PM
Tracy went out of her way to find ways to make my refinance work and get things going. She was very helpful in coming up with a plan to get this loan processed and was excellent in keeping me up to date every step of the way
Reply from Tracy Burke
February 9th, 2024 10:13 PM
I appreciate your kind words and the time you took to share them, David. It was truly a pleasure to help you navigate your refinance, and I'm thrilled I could assist in making it a success. Your satisfaction is my number one priority, so keeping...
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5.0
Encompass
S
Steven A G
Sykesville, MD
Posted on January 12th, 2024 12:02 PM
I had to bring no money to closing.
Reply from Tracy Burke
January 22nd, 2024 12:04 PM
I'm so glad to hear about your positive experience, Steven. Keeping the process efficient and cost-effective for our clients is always a priority here at Mutual of Omaha Mortgage. It's great to know that we were able to achieve this for your...
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5.0
Encompass
S
Susan M
Sykesville, MD
Posted on January 10th, 2024 06:21 PM
The buyer has some issues, but Tracy worked with them and we worked them out. We had an issue with the house and Tracy keep everything moving while the issue was taken care of and went far and beyond making things work well for the Buyers and...
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4.5
Encompass
T
Thomas H D
West Point, MS
Posted on December 29th, 2023 01:45 PM
Excellent service and communication throughout the entire process
Reply from Tracy Burke
January 8th, 2024 01:48 PM
Thank you for your kind words, Thomas. I'm pleased to hear that you found our service excellent and our communication throughout the process satisfactory. Your feedback means a lot to us at Mutual of Omaha Mortgage, and it's clients like you...
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5.0
Encompass
V
Vickye L G
Saint Cloud, FL
Posted on December 29th, 2023 01:28 PM
Informative, thorough
Reply from Tracy Burke
January 8th, 2024 01:33 PM
I'm delighted to hear you had such a positive experience, Vickye. Your feedback is greatly appreciated! It's always my goal to ensure my clients at Mutual of Omaha Mortgage are fully informed and the process is thorough. Your 5-star rating...
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5.0
Encompass
A
Andrea B
Beaufort, SC
Posted on December 23rd, 2023 04:08 PM
Tracy's attention to detail, pleasing demeanor, made it very easy to navigate through the process. She made it quite easy to follow her instructions. Thank you Tracy!
Reply from Tracy Burke
January 2nd, 2024 04:11 PM
I'm overjoyed to hear that your experience with me was a positive one, Andrea! Ensuring that the process is easy to navigate and understand is a top priority for me, so I'm thrilled to know that my instructions were easy to follow. Thank you...
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4.83
SFTP
L
Linda W
Posted on November 24th, 2021 08:04 AM
Emails and attachments easy & accurate
4.83
SFTP
B
Benjamin W
Posted on November 17th, 2021 05:05 PM
Good communication and answer to questions
5.0
SFTP
D
Daniel T
Posted on November 12th, 2021 12:18 PM
Very informative and very quick to answer questions

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