Their communication and scheduling is terrible. I do think that their work quality is good, as well as thier product selection and pricing. I will not use them again.

In 2005 our builder contracted Top Hat to installed two gas fireplaces in new home one of the fireplaces the pilot light wouldn’t stay on and the other fireplace was fine, the builder then called top hat back to fix the fireplace, it was never...

Not upfront about what they charge. Asked them to come out and give us a quote for replacing a chimney cap. After the inspection, the guy demands almost $200 from us stating that is the cost for them to just come out to do the inspection. He,...

They were so nice at Top Hat fireplace store. My grandson, who is on the spectrum, has been repeatedly asking to go to top hat. He even ran off one evening and went right to Top Hat. It was night, so

Always has our stuff ready to pick up, accurate & out the door and on the road quickly!

Top Hat is awesome!! Their people are friendly and efficient. They did an excellent job on my chimney, and their prices are reasonable!!

Drove over from Alabama to look at some fireplaces. Keith was so knowledgeable about the different type of fireplaces. He was very helpful even though his company does not install in Alabama. He pointed us in the right direction on what we...

Technician was right on time and did a very good job cleaning my fireplace. However I believe that $325 for 20 minutes of work is a stretch. Just my opinion.

Top Hat Fireplace Store Inc has received a review with 1 star rating from GBGC Ocean Springs

Booked for the season so plan ahead.