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5.0
Encompass
F
Feiran C
MARRIOTTSVILLE, MD
Posted on February 15th, 2024 11:25 AM
The communication was timely and the process was very smooth
Reply from Tony Fragale
February 25th, 2024 11:28 AM
I'm glad to hear that you found our communication timely and the process smooth, Feiran. As part of the Mutual of Omaha Mortgage team, my goal is to ensure a great experience for all our customers. Your feedback and high rating reaffirm the...
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5.0
Encompass
A
Amber T
DENHAM SPRINGS, LA
Posted on December 23rd, 2023 03:48 PM
The whole process from getting buyer preapproved to closing was a smooth process ⭐️⭐️⭐️⭐️⭐️
5.0
Encompass
S
Sarah E W
Ponchatoula, LA
Posted on December 16th, 2023 05:36 PM
Friendly, Persistent and kept me informed of status of my loan progress frequently
Reply from Tony Fragale
December 18th, 2023 03:41 PM
Thank you Sarah, It was a pleasure working with the two of you.
5.0
Encompass
M
Marcus E W
Ponchatoula, LA
Posted on December 14th, 2023 05:12 PM
Anthony was available 24/5 and always polite and effective with proceedings to close the loan even with the delays by the VA. He kept us immediately as problems arose and also the successes along the journey. The faith based emails were inspiring....
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Reply from Tony Fragale
December 14th, 2023 09:17 PM
Marcus and Sarah, thank you so very much for allowing me to work with you two. I could not be happier for the two of you.
5.0
Encompass
S
Su W
Clarksville, TN
Posted on December 5th, 2023 10:32 AM
I can always trust that my clients are in great care with Tony!! I always great feedback from my clients as well! Love working with Tony and his team!
Reply from Tony Fragale
December 5th, 2023 02:03 PM
Thank you Su, its always such a pleasure working with you as well.
5.0
Encompass
B
Bailey B
South Lyon, MI
Posted on December 4th, 2023 05:49 PM
Professional and timely.
Reply from Tony Fragale
December 5th, 2023 02:02 PM
Thank you Bailey!
4.5
Encompass
T
Tehdrick B
Baton Rouge, LA
Posted on December 3rd, 2023 04:23 AM
The steady info that was given the whole time , explanation of everything was great!
Reply from Tony Fragale
December 13th, 2023 04:25 AM
I appreciate your kind words, Tehdrick! I'm thrilled to hear that you found the information and explanations I provided throughout the process to be valuable. Your feedback is so important in helping me to continually improve my services. Thank...
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4.83
Encompass
T
Terrence R
Belle Chasse, LA
Posted on November 25th, 2023 12:30 PM
Everything was great and in a timely fashion. A few hiccups but they were corrected immediately overall great experience!
Reply from Tony Fragale
December 5th, 2023 12:32 PM
I'm really glad to hear you had a good experience with us at Mutual of Omaha Mortgage, Terrence. Even though we had a few hiccups, it's great to know that we could correct them immediately and ensure your overall experience was a positive one....
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4.83
Encompass
M
Mung N
Murfreesboro, TN
Posted on November 17th, 2023 05:09 PM
Very Professional and helpful
Reply from Tony Fragale
November 27th, 2023 05:13 PM
I'm thrilled to hear that you found my services both professional and helpful, Mung. Your feedback is greatly appreciated, and it certainly motivates me to keep striving for excellence. I hope to have the chance to work with you again in the...
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5.0
Encompass
H
Heather H
Lebanon, TN
Posted on November 5th, 2023 12:39 PM
Mo worries
Reply from Tony Fragale
November 15th, 2023 12:39 PM
I'm incredibly grateful for your positive review, Heather. Your feedback is greatly appreciated. It was a pleasure to assist with your mortgage needs, and I'm glad to hear you had a worry-free experience. Here at Mutual of Omaha Mortgage, we...
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