

Todd Ward at CrossCountry Mortgage
Loan Officer | NMLS #962643

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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My overall experience with CCM was great from the beginning to end. Todd and Stephanie kept me informed every step of the way. I would definitely recommend CCM to family and friends.
Reply from Todd Ward at CrossCountry Mortgage
May 17th, 2025 04:39 PM
Thank you Crystal! I'm delighted to hear that your experience with CrossCountry Mortgage was great from start to finish. It was a pleasure working with you, and I appreciate your recommendation. Thank you for acknowledging both Stephanie and...
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Mr. Todd, I have to say is a hands down awesome man, he literally worked day and night to see us to the closing table with no question too big or small. His team knocked it out of the park and despite a couple hurdles never gave up and I can...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you for the kinds words Rich. I sincerely appreciate you for trusting me with your loan. Congrats on your new home!
Fees are a little high, yet if you are looking to be approved, they find a way.
Reply from Todd Ward at CrossCountry Mortgage
May 17th, 2025 04:41 PM
Thank you for your positive rating and feedback. I'm glad to hear that we were able to assist you in securing approval. We understand that fees can be a concern, and we appreciate your understanding of the process. If you have any further questions...
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Thank you team
Reply from Todd A. Ward III
September 2nd, 2024 12:43 PM
I'm really glad to hear you had a positive experience with us at CrossCountry Mortgage, LLC, Rebecca. We strive to provide the best service to our customers and your 4.75 rating is a testament to that. Your words of appreciation mean a lot...
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Never did I feel supported or heard..Changes were made with never an explanation. Just told to sign . From start to finish I was treated like I was a bother. It's been a heart breaking experience
The process working with Kim and Todd was painful. Never answered calls. Had the close date pushed back a few times past what we agreed on. Went way to deep into my finances that really did not make sense, why does it matter if I had a meal...
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Todd always got back to me in a very timely matter and did a great job guiding me through the loan process of buying my home.
Reply from Todd A. Ward III at CrossCountry Mo...
June 2nd, 2024 02:04 PM
I'm extremely glad to hear that you had a positive experience with the loan process, Kelsi. It was my pleasure to assist you in buying your home. Thanks a lot for your stellar rating and review. It truly means a lot to me!
Todd is an amazing man he literally would take a call if he could well beyond normal business hours he is an asset to cross country I recommend keeping this man very happy because you don't want him working for anyone else
Reply from Todd A. Ward III at CrossCountry Mo...
May 29th, 2024 01:35 PM
Thank you so much for your review, Richard! It's rewarding to know that my dedication to being available for my clients is appreciated and makes a positive impact. Your kind words and recommendations are greatly valued. I look forward to assisting...
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Todd Ward at CrossCountry Mortgage has received a review with 5 star rating from Skylar C
Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much for your kind words, Skylar. I'm thrilled to hear that you felt satisfied with the service provided. As a representative of CrossCountry Mortgage, LLC, my goal is always to ensure that every client has a great experience....
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Todd was amazing! He was very helpful, polite, very positive and so easy to work with. He quickly responded to all our questions both via email and text, which was awesome because I don’t often check my emails, but I do hear a text, which made...
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Reply from Owner
January 29th, 2024 12:00 AM
Thank you so much Angie! You and George were a pleasure to work with. Congratulations on your gorgeous new home!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #962643 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 962643
Hobbies
- I enjoy time I get to spend with my family
- I enjoy the outdoors, playing golf and basketball
- I enjoy grilling out and going to the beach
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095