

Tom Hammond at CrossCountry Mortgage
Senior Reverse Specialist | NMLS #453399

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Charlotte, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
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I completed the process of my Reverse Mortgage a couple of weeks ago. My experience working with CrossCountry Mortgage was very positive! Working with Tom Hammond my Loan Officer was exceptional. Very professional and patient the entire way!...
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Reply from Tom Hammond at CrossCountry Mortgag...
April 8th, 2026 06:13 PM
Thank you so much for taking the time to share your experience! I’m truly grateful for your kind words and am glad to hear that your Reverse Mortgage process went smoothly. It was a pleasure working with you, and I appreciate the opportunity...
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My goals and obligations were met with courtesy and professionalism
Tom Hammond at CrossCountry Mortgage has received a review with 5 star rating from Mark Z
Tom and Keith were both very helpful and polite in solving any and all problems. They also answered all questions that I had. I would recommend them to anyone that might need their services.
Reply from Tom Hammond at CrossCountry Mortgag...
December 10th, 2025 05:37 PM
It was a pleasure helping you Mark purchase your new home. Wishing you many years of happiness in it!
Best, Tom
Big hassle with the water heater strapping. Money did not go into bank as it was supposed to to. Had to have a second appraisal for no reason. Needed two witnesses to proove my wife was my wife.
Awesome experience and awesome representative Tom Hammond. He was supportive of me asking numerous questions and there were several hoops to jump through because of my property title but he got the job done and I could not ask for a better...
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Reply from Tom Hammond at CrossCountry Mortgag...
September 6th, 2024 07:30 PM
Thank you so much Anna. It was really great to get to know you and I appreciate the opportunity to help you.
Sincerely,
Tom
What made it great was the knowledge of everything explained to me in detail. Also, the process was fast and efficient.
Reply from Tom Hammond at CrossCountry Mortgag...
November 15th, 2023 05:10 PM
Thank you. It was a pleasure working with you and your family.
Tom was very friendly & personable. He answered all my questions thoroughly and kept me up to date on the progress. I also appreciated him coming to my house twice because I don't like to drive far. Tom made the whole process very quick and...
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I acquired my parent’s home after my mom’s passing in July 2021. I was advised that with my situation, I would be a perfect candidates for a reverse mortgage. I had some issues finding all the required documents and pay off info. Finally I...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Charlotte, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #453399 | Branch NMLS #1035645
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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455
/850
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 453399
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095