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Equal Housing Lender © 2022 BankSouth Mortgage Company, LLC. NMLS# 690971. All Rights Reserved. Credit and collateral are subject to approval. Terms and conditions apply. Rates, program terms and conditions are subject to change without notice. Some programs have geographic restrictions. This is not a commitment to lend.
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5.0
Encompass
A
Alexis R
DALLAS, GA
Posted on February 29th, 2024 01:08 PM
Teresa Downey & Chelsea Philips were extremely nice & helpful. This was our first time purchasing a home & we were able to ask them for clarity or help with any questions. They communicated very well & made the process of purchasing a home...
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Reply from Teresa L. Downey
February 29th, 2024 01:28 PM
I'm truly grateful for your kind words and the high rating, Alexis. It was my absolute pleasure assisting you in your home buying journey. I'm glad we could provide the help and clarity you needed. Chelsea and I aim to make the process as smooth...
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4.5
Encompass
A
Andrew M W
DALTON, GA
Posted on February 11th, 2024 02:24 PM
Teresa and the Bank South team made the experience one I won’t soon forget. They took care of me in all the ways I would expect and took great ownership of the process. I would recommend them to anyone.
Reply from Teresa L. Downey
February 11th, 2024 02:37 PM
I'm truly grateful for your kind words, Andrew. It's always rewarding to hear that our efforts at BankSouth Mortgage resonated with our clients. Our team takes great pride in the work we do, and your recommendation means so much to us. It was...
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5.0
Encompass
E
Edward W S
BOWDON, GA
Posted on January 27th, 2024 09:24 PM
Teresa and her team were great. They treated you like family and were willing to help if you had any questions or concerns.
Reply from Teresa Downey
February 11th, 2024 02:37 PM
I'm thrilled to hear that you had such a positive experience with my team and I. We believe in treating our clients like family and doing whatever we can to assist with all their questions and concerns. Your kind words and high rating truly...
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5.0
Encompass
M
Melissa G R
DALTON, GA
Posted on January 18th, 2024 01:17 AM
Teresa was very helpful and patient during our most stressful moments. We discussed different loan options that would work best for our situation which enabled our loan to close on time and within budget. The entire team was very helpful. We...
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Reply from Teresa L. Downey
January 18th, 2024 02:28 PM
I'm so grateful for your kind words and glowing review, Melissa. It was a pleasure to assist you through the loan process. We strive to provide the best options tailored to each unique situation, and I'm delighted to hear we were able to help...
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5.0
Encompass
A
Adan F
DALTON, GA
Posted on January 3rd, 2024 09:40 PM
Thank you for all your help and your patience during this process. We really appreciate how smooth this process went.
Reply from Teresa L. Downey
January 3rd, 2024 09:46 PM
I'm thrilled to hear that you found the process smooth and satisfactory, Adan. Your kind words mean a lot and it was sincerely my pleasure to assist you. At BankSouth Mortgage, we strive to provide the best service possible and it's always...
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5.0
Encompass
R
Robert S
DALTON, GA
Posted on December 27th, 2023 05:49 PM
Teresa was very efficent and answered all my questions well.
Reply from Teresa L. Downey
January 18th, 2024 02:29 PM
Thank you so much for your kind words and the excellent rating, Robert. I'm thrilled to hear that you were satisfied with my service. Your feedback means a lot to me and the BankSouth Mortgage team. Should you have any further questions or...
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4.16
Encompass
C
Colton L
ROME, GA
Posted on December 22nd, 2023 01:24 PM
Teresa and BankSouth were very helpful and made the mortgage process much easier. As a first time homebuyer, they taught me a lot about the ins and outs of lending and loans. Thanks so much!
Reply from Teresa L. Downey
January 3rd, 2024 09:46 PM
I'm delighted to hear that you had a positive experience with us, Colton. As a mortgage professional, my primary goal is to make sure my clients understand the lending process, especially first-time homebuyers. I'm glad I could assist in making...
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5.0
Encompass
Z
Zulma Y G
DALTON, GA
Posted on December 22nd, 2023 01:50 AM
Everyone was so nice and welcoming. Every question I had they gladly answered and help me understand everything that I didn’t. I want to thank everyone during this process.
Reply from Teresa L. Downey
January 18th, 2024 02:29 PM
I'm thrilled to hear such positive feedback, Zulma! It's always our priority at BankSouth Mortgage to ensure our clients feel comfortable and well-informed throughout the entire process. Thank you for trusting us with your mortgage needs, your...
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5.0
Encompass
E
Erma L J
CARTERSVILLE, GA
Posted on December 21st, 2023 09:05 PM
Teresa Downey was very helpful and understanding for older folks who are not computer savvy. She was very patient with my wife and I, what a wonderful lady to work with.
4.16
Encompass
R
Romina D
DALTON, GA
Posted on December 8th, 2023 10:11 PM
All good I am very happy thank you
Reply from Teresa L. Downey
January 3rd, 2024 09:47 PM
I'm thrilled to hear that you're happy with the service, Romina! Your satisfaction is our top priority at BankSouth Mortgage. It was a pleasure working with you and we hope to assist you again in the future. Thank you for your positive review...
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