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5.0
Encompass
J
Jon L
Fayetteville, TN
Posted on July 21st, 2023 04:31 PM
I have had a very good biz relationship with Sylas. He is the most honest person I know and it just goes a long way with me. I always feel like he does everything he can to get me the best lian offer he can get for me. He is an expert, he represents...
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5.0
Encompass
V
Veronica N
Gibsonville, NC
Posted on July 10th, 2023 12:07 AM
The whole process was quick and easy. Using the app made it super easy to upload the necessary documents and I received timely communications and via email. Sylas was always available when needed and responded quickly every time. He is the...
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5.0
SFTP
K
Kenneth N
Posted on December 11th, 2021 12:29 PM
Most problems usually come down to people problems, but Mutual of Omaha Mortgage also is one of the most professional companies I have EVER worked with. Sylas Stacy was exceptional as a pro and as someone who really cared about getting not...
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5.0
Encompass
T
Tony E P
Nottingham, MD
Posted on February 8th, 2024 05:53 PM
Stacy always keeps me informed every step of the way, he made himself available whenever I had a question
Reply from Sylas Stacy
February 18th, 2024 05:55 PM
Thank you, Tony, for taking the time to leave such a stellar review! It's my priority to keep my clients well-informed and available for any queries they might have. I'm delighted to hear that you had a positive experience with Mutual of Omaha...
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4.33
Encompass
E
Ethel Y J
Palmyra, VA
Posted on January 27th, 2024 12:08 PM
There were a few flaws along the way. I guess it wasn’t his fault, but it was my experience. I felt a bit rushed. Everything was coming at me so fast. I work a fill time job and couldn’t dedicate enough time to what was happening.
Reply from Sylas Stacy
January 29th, 2024 11:04 PM
Thanks, Ethel. We accomplished so much with the refinance, but sorry to hear you felt rushed. Our goal is to move the process along as quickly and efficiently as possible for you, but also to ensure you feel comfortable throughout. Greatly...
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5.0
Encompass
M
Misty F K
Canton, GA
Posted on January 23rd, 2024 11:42 AM
Sylas was very patient and when things got overwhelming for me he was kind . This was a long process on my end due to some surprises but Sylas helped me every step of the way . He was available around my busy schedule and could talk early or...
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Reply from Sylas Stacy
January 29th, 2024 03:22 PM
Thank you, Misty! It was a pleasure working with you. Thank you for putting your trust in me and Mutual of Omaha.
5.0
Encompass
D
David L D
Vinton, VA
Posted on January 22nd, 2024 05:36 PM
Professionalism
Reply from Sylas Stacy
January 29th, 2024 03:24 PM
Thank you, David!
4.83
Encompass
K
Kelli S W
Greenwood, IN
Posted on January 18th, 2024 12:08 PM
Sylas was very responsive and helpful with all of the questions we had. He took time to take our multiple phone calls and assured that we understood all of the details and timing of the closing.
Reply from Sylas Stacy
January 28th, 2024 12:09 PM
I'm so glad to hear that you had a positive experience, Kelli! Being responsive and ensuring understanding are things I strive for, so it's rewarding to hear that reflected in your review. I'm here to support you, and I'm grateful for the opportunity...
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5.0
Encompass
C
Cynthia L E
Bellevue, NE
Posted on January 17th, 2024 01:07 PM
Sylas was professional and answered all our questions promptly. He communicated often letting us know what to expect next during the process. He was pleasant to work with.
Reply from Sylas Stacy
January 27th, 2024 01:10 PM
Thank you so much for your kind words, Cynthia. I strive to provide the best service to my clients and I'm glad to hear that you felt supported and informed throughout the process. Your positive feedback means a lot to me and to Mutual of Omaha...
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5.0
Encompass
S
Sheila F
Acworth, GA
Posted on January 5th, 2024 05:20 PM
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Reply from Sylas Stacy
January 15th, 2024 05:21 PM
I'm truly humbled by your kind words and the perfect rating, Sheila! Your feedback serves as a great motivation for me to continue providing the best possible service. I'm glad to hear that you had a positive experience with Mutual of Omaha...
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