

Susan Short at CrossCountry Mortgage
Senior Loan Advisor | NMLS# 85350

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Seattle, WA I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Susan Short at CrossCountry Mortgage has received a review with 5 star rating from Echo S
Susan is amazing! We very much appreciate her timelliness and attention to getting our mortage approved and wrapped up. We will definitely recommend her to our friends/family that may need her help in the future.
Reply from Susan Short
January 20th, 2026 03:12 PM
It's great to hear that you appreciated my efforts to ensure a smooth mortgage approval process, Echo. Your satisfaction means a lot to me, and I am grateful for your willingness to recommend me to your friends and family. If you ever need...
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Susan Short at CrossCountry Mortgage has received a review with 5 star rating from Richard T
regular, on time comms. Lots of info to help us through a rather convoluted bridge loan process. great support
Reply from Susan Short
January 19th, 2026 03:17 PM
I appreciate your feedback, Richard. It's great to know that the communication and information provided helped guide you through the bridge loan process. Supporting you through every step was important to me. Should you have any further questions...
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Susan was amazing & we are so thankful for for excellent customer service!
Reply from Susan Short
November 17th, 2025 08:51 PM
I'm truly appreciative of your kind words, Kevin. It's rewarding to hear that your experience was a positive one. Supporting you throughout the process was a pleasure, and your satisfaction is my top priority. If you ever need assistance again,...
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Susan was very personable. She explained everything that was happening along the way, she is a great communicater and I felt she was taking care of my best interests all the time. I would definitely work with Susan again and refer her to my...
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Reply from Susan Short
May 4th, 2025 02:51 PM
I'm thrilled to hear that you felt well-informed and cared for throughout the process. It was a pleasure working with you, and I truly appreciate your recommendation. Looking forward to the opportunity to assist you or your friends in the future....
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Susan was an absolute joy to work with. Aside from being great at her job, she is also a great conversationalist and knowledgeable in many fields. When Susan doesn't have an answer to a question she doesn't hesitate to do more research and...
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Reply from Susan Short
May 9th, 2024 08:21 PM
Thank you for your review, Nelson. It's heartening to hear that my efforts were well-received. I truly believe in doing my best for my clients and your feedback confirms that I'm on the right track. It was a pleasure working with you and if...
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Susan is very easy to work with. Always reassuring in our conversations. Kept us updated at all times which made for a very easy process.
Susan was extremely knowledgeable and helpful during this process. She was available for any concerns/questions we had. Would definitely recommend her to everyone in the future.
Reply from Susan Short
April 16th, 2024 03:11 PM
I'm incredibly grateful for your kind words and the five-star rating, Kaye! It was a pleasure to help guide you through this process. Your trust and confidence in me and CrossCountry Mortgage, LLC means the world. Remember, I'm always here...
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Susan was very quick to contact my Buyers for their Pre approval and meet them in person.
I always recommended Susan for her excellent communication & customer service skills !
Reply from Susan Short
April 15th, 2024 03:47 PM
I am deeply appreciative of your kind words and high rating, Kevin. Being able to assist your buyers swiftly and provide them with their pre-approval personally is always my top priority. I'm thrilled to hear that my dedication to excellent...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Seattle, WA I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
409
/850
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 85350
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095