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5.0
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Peter S
Posted on February 7th, 2024 12:00 AM
Steve was an excellent lender to work with. We had only a 20 day escrow and 8 day loan contingency, but he made sure everything happened and that we could meet all our deadlines. We were actually able to close 1 day ahead of schedule. He was...
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5.0
Encompass
M
Marc G
YUCAIPA, CA
Posted on January 9th, 2023 03:26 PM
Steve was an excellent lender rep
5.0
Encompass
V
Vickie M S
Inglewood, CA
Posted on October 27th, 2022 04:39 PM
Steve provide consistent communication. Steve was very patient also took time to explain each procedure, this allowed me to have a better understanding.
5.0
Encompass
S
Stephen D S
Tarzana, CA
Posted on August 2nd, 2022 03:16 PM
Steve was absolutely amazing! Incredibly patient and knowledgeable! Our case wasn’t easy, but he made it happen!
Reply from Steve Mass
September 27th, 2023 03:14 AM
Thank you Stephen, It was great working with you!
5.0
Encompass
V
Vickie M S
Inglewood, CA
Posted on April 3rd, 2022 02:37 PM
Steve / took time to explain each process. He answered all my questions and concerns. Definitely kept me calm through the whole procedure.
5.0
Encompass
R
Rojelio V
Compton, CA
Posted on February 11th, 2022 05:42 PM
Steve was very communicative and I didn’t have to reach out for anything. He was on top of everything and very detailed.
Reply from Steve Mass
September 27th, 2023 03:14 AM
Rojelio, it's always a pleasure. Thank you for making the process easy. You were so quick to respond when we needed documents from you. Clients like you make our job worth every day! Thank you!
5.0
Encompass
H
HAMIDREZA H
Thousand Oaks, CA
Posted on January 3rd, 2022 04:04 PM
He is the best
Reply from Steve Mass
September 27th, 2023 03:14 AM
HAMIDREZA, It was great working with you. Hope to work with you again in the future.
5.0
Encompass
J
Judy F
Santa Barbara, CA
Posted on December 17th, 2021 05:51 PM
Steve kept me informed and also dealt with the underwriters when they would ask for items that made no sense.
Reply from Steve Mass
September 27th, 2023 03:14 AM
Judy, it was great working with you!!! Glad we could make the process smooth for you. Can't wait to work with you again in the future.
4.25
Encompass
R
Robert N
Los Angeles, CA
Posted on November 8th, 2021 05:09 PM
Steve is a wonderful person and very caring
Reply from Steve Mass
September 27th, 2023 03:14 AM
Thank you for the kind words Robert!
5.0
Encompass
J
John V D
Pacific Palisades, CA
Posted on November 3rd, 2021 05:00 AM
Steve is the best mortgage broker on the planet. Having gone through a painful divorce, Steve made the process bearable and had my back the entire way with real time updates and over the top knowledge and advice. I highly recommend him to anyone...
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Reply from Steve Mass
September 27th, 2023 03:14 AM
John, It's always a pleasure working with you. Looking forward to working with you in the future. Thank you for being helpful through the process as well. It really helps when a borrower like yourself is willing to put in the effort as well....
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