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Stephanie Moncayo, Ruoff Mortgage
Ruoff Mortgage - NMLS 2223577

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Stephanie Was always avaliable and answered every question we had and made the experience a lot less stressful and more comfortable to make decisions!
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Oswaldo
Reply from Owner
March 14th, 2026 10:23 AM
Thank you for the positive rating, Oswaldo. If there's anything else you need, feel free to reach out.
Todo lo que me pidieron fue bien explicado para que era el uso y las forma fueran bien aclarada y lo rapido rápido que fue todo el proceso
Reply from Stephanie Moncayo, Ruoff Mortgage
March 4th, 2026 12:38 AM
Fue un placer ayudarlo con la compra de su vivienda Oswaldo!
Stephanie was a great communicator, and helped us easily navigate everything. I appreciate the time and effort she put in!
Reply from Owner
March 13th, 2026 10:23 AM
Chris, I’m grateful for your kind words and happy to hear that my communication made the process smoother for you. It’s important to me to invest the time needed to ensure a seamless experience. If you have any further needs, please don’t hesitate...
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Stephanie worked with us personally and helped us with navigating the best scenarios for our loan and it couldnt have been easier. Just wish I would have selected a better Title company.
Reply from Stephanie Moncayo, Ruoff Mortgage
March 4th, 2026 12:40 AM
Thanks so much for your kind words Chris! I’m so glad the mortgage lending side experience was a breeze and up to your expectations! I really appreciate the trust you and Sarah put in me through this process
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Marc B
Reply from Owner
February 20th, 2026 10:38 AM
Marc, I appreciate the 5-star rating! Please let me know if there's anything else I can assist you with.
Quick response time. Working with us as we sold our home and bought a new home.
Reply from Stephanie Moncayo, Ruoff Mortgage
February 9th, 2026 05:25 PM
It was a pleasure working alongside you and Callie :) Wishing you nothing but the best in your new adventure!
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Shelline W
Reply from Owner
February 20th, 2026 10:38 AM
I appreciate your rating, Shelline. Thank you for the support. If you ever have more to share, I'm here to listen.
Stephanie's care, consideration, responsiveness and knowledge were outstanding. As an out of state buyer, she provided me with excellent customer service . Stephanie took the time to ensure I was aware throughout the process. I would recommend...
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Reply from Stephanie Moncayo
February 9th, 2026 05:26 PM
It was SO GREAT working with you Shelline! Loved being able to make this investment happen for you and I really look forward to doing many more of these together to keep on building your real estate portfolio!
Stephanie was on top of everything. Very quick and organized and very informative. She was very patient and understanding. Just overall great to work with and we love ruoff.
Reply from Owner
February 9th, 2026 05:27 PM
Thanks so much for your kind words Callie :) You and Marc were great to work with and I'm wishing you guys all the best in your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
Specialities
Mortgage Origination
Mortgage Broker
Loan Services
Conventional Loans
ITIN Loans
VA Loans
USDA Loans
FHA Loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerJun 4th, 2024 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2223577
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Awards
2025 Loan Officer ...
Hobbies
- Dancing
- Singing
- Anything numbers related
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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