Shannon Reaves
Mortgage Sales Manager
TowneBank Mortgage NMLS# 512138. The information contained herein (including but not limited to any description of TowneBank Mortgage, its affiliates and its lending programs and products, eligibility criteria, interest rates, fees and all ... Show More
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Worked with me step by step to make sure everything was done and in on time and even though we were presented with some unexpected changes Trent was great and I was able to call him anytime to get questisons answered.
Shannon took over our loan midway through the process. She never introduced herself, called us. I just started getting automated correspondence from her. There were numerous mistakes on closing documents in the drafts, things I had mentioned...
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I just wanted to take a moment to sincerely thank you and congratulate you on successfully completing the house deal. Your professionalism, dedication, and attention to detail made the entire process smooth and stress-free.It’s been a real...
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Reply from Shannon Reaves
June 19th, 2025 01:44 PM
We're grateful for your positive words. We're here to provide support for all your mortgage needs.
The team was very responsive and allowed us to close on our new home within 30 days. My experience from start to finish was very smooth.
Reply from Shannon Reaves
June 19th, 2025 12:40 PM
We're thrilled that you're satisfied with our service. Don't hesitate to contact us for any mortgage assistance.
Effective process flow with hybrid closing procedures.
Reply from Shannon Reaves
June 2nd, 2025 12:38 AM
Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
As an out of state buyer I was worried about purchasing a home. Rebecca and the Towne Mortgage team made the entire mortgage process easy to understand and stress-free for me. Cannot thank Rebecca enough for all her help and understanding (I...
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Reply from Shannon Reaves
May 27th, 2025 01:23 PM
Thank you for sharing your positive experience. We're honored to be your trusted mortgage advisors.
good communication
Reply from Shannon Reaves
May 26th, 2025 06:19 PM
Your review is a testament to our commitment to excellence. Reach out to us if you have any questions in the future.
Tyler and Shanon were always curteous and competent. And they kept us informed during the process and were quick in responding to questions.
Thanks Tyler and Shannon!
Reply from Shannon Reaves
May 24th, 2025 02:51 PM
We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
Trent! Trent was wonderful and very attentive and did a great him keeping me informed. His assistant was also very helpful.
ease of document review and signature via docusign
Reply from Shannon Reaves
May 11th, 2025 06:06 PM
We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
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TowneBank Mortgage NMLS# 512138. The information contained herein (including but not limited to any description of TowneBank Mortgage, its affiliates and its lending programs and products, eligibility criteria, interest rates, fees and all other loan terms) is subject to change without notice. This is not a commitment to lend.
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
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Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
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