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5.0
SFTP
M
Manimaran M
Aurora, IL
Posted on January 1st, 2023 04:55 PM
Sam has exceptional knowledge helped with change lender in last minute. And explain loan process and follow up with all other parties make my application moves faster get it ready for closing on time builder was expecting to me close. He always...
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Reply from Sam Berro
October 23rd, 2023 02:30 PM
it was a pleasure working with you! Thank you Mani!
5.0
SFTP
K
Katina H
Durham, NC
Posted on October 27th, 2022 09:04 PM
Sam made the loan process very easy and he had a pleasant attitude during the whole process. I would definitely refer him to anyone that is looking to purchase a home or refinance.
Reply from Sam Berro
October 23rd, 2023 02:30 PM
it was a pleasure working with you! Thank you Katina!
5.0
FTP
A
Anastasia Y
Newington, CT
Posted on May 30th, 2021 03:18 PM
Sam is an awesome loan officer communication is amazing and he has a rock star processor Meghan and assistant Chris that literally make them the dream team. They all work well together and worked day and night to ensure my loan was done in...
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Reply from Sam Berro
October 23rd, 2023 02:30 PM
it was a pleasure working with you! Thank you Anastasia!
5.0
Encompass
R
Rodney B
Dearborn, MI
Posted on February 28th, 2024 06:49 PM
Sam was knowledgeable answered every question I had, and kept me up-to-date every single day I would recommend him to anybody
Reply from Sam Berro
February 28th, 2024 06:54 PM
I appreciate your kind words and stellar rating, Rodney! It was my pleasure to keep you informed throughout the process and answer all your questions. Your satisfaction is my top priority and I'm thrilled to hear you'd recommend me.
5.0
Encompass
S
Sam A
Dearborn Heights, MI
Posted on February 14th, 2024 02:56 PM
very attentive to detail and great with communication
Reply from Sam Berro
February 28th, 2024 06:55 PM
I'm glad to hear that you were pleased with the service. Your feedback means a lot to me. Communication and attention to detail are aspects I value highly in my work. I appreciate your high rating and your kind review. If you need assistance...
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5.0
Encompass
M
Miron D T
Mocksville, NC
Posted on February 6th, 2024 01:03 PM
Communication
Reply from Sam Berro
February 6th, 2024 03:12 PM
I'm thrilled to hear that you had a positive experience.. Maintaining high-quality service is my top priority and your feedback validates my efforts. Thank you for taking the time to rate me, Miron. I look forward to assisting you with any...
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4.0
Encompass
N
Nichole A S
Parrish, FL
Posted on January 26th, 2024 11:20 AM
I wish you had more than three options because while this was an overall positive experience, there was room for growth.I think lenders think that because someone has bought a home before that they immediately remember everything about the...
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Reply from Sam Berro
January 31st, 2024 09:07 PM
I appreciate your honest feedback, Nichole. It's essential for me to continually improve my service. I understand how the home buying process can be overwhelming, particularly if some time has passed since your last experience. Your point about...
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5.0
Encompass
U
Ugo O
Bowie, MD
Posted on January 18th, 2024 01:35 PM
The loan team was very efficient and prompt. Very professional, I'll work with them again, and again.
Reply from Sam Berro
January 31st, 2024 09:08 PM
I'm truly grateful for your kind words. It was a pleasure to serve you and assist with your loan. I strive for efficiency, promptness, and professionalism. Knowing that we have met these standards for you is very rewarding. Your willingness...
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5.0
SFTP
J
Jorge V
Glenside, PA
Posted on November 5th, 2023 04:59 PM
Great support and service
Reply from Sam Berro
November 15th, 2023 05:02 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
M
Melissa V
Glenside, PA
Posted on October 31st, 2023 05:53 PM
Sam was so patient and understanding with my special - situation purchase. I am so thankful for his help!
Reply from Sam Berro
November 10th, 2023 05:55 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

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