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Rodney Reynolds, Ruoff Mortgage
VP Branch Manager | NMLS# 190606 | Ruoff Mortgage ...
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Mike S
Reply from Owner
June 8th, 2026 01:42 PM
Thank you, Mike, for the great rating! I'm pleased to know that you had a positive experience. If there's anything else I can assist you with, feel free to reach out.
Easy to communicate with, all of our questions were promptly answered. the process was made quick, simple, and relatively hassle free.
Reply from Rodney Reynolds
June 8th, 2026 03:11 PM
Michael, I'm glad to hear that you found the communication easy and that your questions were answered promptly. It's great to know the process felt quick and simple for you. If you have any more questions in the future, feel free to reach out....
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Rodney was very knowledgeable and explained everything to us very thoroughly as first time home buyers who are new to the process.
Rodney kept my seller informed and explored all avenues which enabled me to finance my new house! I wouldn't be here without Ruoff mortgage!
Ryan and Rodney are both very professional, knowledgeable, compassionate and all around great guys to work with. I appreciate their professional and on time guidance through the entire home buying process. They are extremely patient and compassionate....
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Reply from Owner
June 1st, 2026 06:07 PM
Carrie, I'm thankful for your kind words and pleased to hear that you appreciated the guidance and support Ryan and I provided throughout your home buying journey. It's good to know our professionalism and patience made a positive impact. If...
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Both Ryan and Rodney were absolutely amazing to work with and surely made the process less stressful. Ryan and Rodney are very compassionate, knowledgeable, professional, kind, and tentative to all needs. They were both very quick to reply...
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Reply from Rodney Reynolds
May 29th, 2026 04:41 PM
Carrie, I'm grateful for your kind words and pleased to hear that Ryan and I could make the process less stressful for you. It's appreciated to know that our communication and support were helpful. Thank you for recommending us to others, and...
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Everything
Reply from Rodney Reynolds
May 25th, 2026 01:33 PM
Robert, I'm grateful for your feedback. If there's anything specific you'd like to share or discuss, please feel free to reach out.
Great Customer Service and responding quickly
Reply from Rodney Reynolds
May 8th, 2026 08:18 PM
Erica, I appreciate your kind words about the customer service and responsiveness. I'm glad to know that you had a good experience. If there's anything else I can assist you with, please feel free to reach out.
I was every please, Rodney and Ryan called,texted and emailed to keep me informed about the loan. they were great to work with.
Reply from Rodney Reynolds
May 8th, 2026 01:12 PM
Rosa, I'm grateful for your kind words and glad to hear that you appreciated the communication from Ryan and me. It was great working with you, and I'm pleased we could keep you informed throughout the loan process.
What stood out most was his attention to detail and commitment to making sure I got the best possible outcome. They kept me updated at every step, were always available when I needed them, and made what can be a stressful process feel smooth...
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Reply from Owner
May 4th, 2026 05:20 PM
Huy, I appreciate your kind words about my attention to detail and commitment. I'm pleased that you felt well-informed and supported throughout the process. If there's anything else you need, feel free to reach out.
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About
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential Mortgages
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 190606
- OH - MLO.036126.000
Gallery
Hobbies
- Love to play golf, I love grilling, love to travel, and love working in my yard and landscaping .
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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