Top 5%
Rodney Reynolds, Ruoff Mortgage
VP Branch Manager | NMLS# 190606 | Ruoff Mortgage ...
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Top notch!
Reply from Rodney Reynolds
July 13th, 2026 08:35 PM
Anthony, thank you for your feedback! I'm glad to hear you had a top-notch experience. If there's anything more I can do for you, please let me know.
Rodney and team were wonderful ans and so easy to work with. Rodney is the first loan officer to ever come to my closing, it was a nice touch and he was there to answer any questions I had
Daily communications
Reply from Rodney Reynolds, Ruoff Mortgage
July 2nd, 2026 04:44 PM
Juan, I appreciate your feedback on the daily communications. Keeping you informed is a priority for me, and I'm glad it met your expectations. If there's anything more you need, feel free to reach out.
Personal attention and detailed explanation
Reply from Rodney Reynolds, Ruoff Mortgage
June 29th, 2026 02:42 PM
Herbert, I'm grateful for your feedback on the personal attention and detailed explanations you received. It's important to me that you feel well-informed throughout the process. If you have any more questions or need further assistance, please...
read more
Mr. Reynolds was both knowledgeable and friendly. He seemed to have my best interest in mind.
Rodney and histeam did a phenomenal job. I would highly recommend them to some newer if I needed a mortgage again I would use him.
Everyone was friendly, helpful, and easy to work with. The team listened carefully, kept me informed, and made the entire experience smooth and stress-free. The attention to detail and commitment to great service really stood out and made a...
read more
Reply from Rodney Reynolds
June 11th, 2026 03:07 PM
Alonda, I appreciate your kind words about the team's friendliness and helpfulness. I'm pleased to know that the attention to detail and commitment to service made a positive impression on you. If you need anything else, please feel free to...
read more
Rodney is the best person to work with! He is my go to guy for any questions I have regarding my home, big or small he always gets back to me and is just so easy to work with.
Reply from Owner
June 11th, 2026 02:23 PM
Andrea, I'm thankful for your kind words and for considering me your go-to person for home-related questions. It's nice to hear that you find it easy to work with me. I'm always here to help, no matter the size of the question!
Rodney is always informative and easy to talk to. He is promot in returning calls or emails and always willing to answer any questions and explore all options available. I recommend him to anyone I know!
Reply from Rodney Reynolds
June 9th, 2026 07:46 PM
Andrea, I appreciate your kind words and recommendation. It's great to know that you found me informative and easy to talk to. I'm always here to help with any questions or explore options whenever needed. Thank you for trusting me with your...
read more
I couldn’t be happier with the service I received. My loan officer was communicative, professional, and always available to answer questions. They found me a great rate and truly worked to get the best deal for my situation. I’d definitely...
read more
Reply from Rodney Reynolds, Ruoff Mortgage
June 8th, 2026 01:17 PM
Alonda, I appreciate your kind words and am glad to hear that you were pleased with the service you received. It's good to know that the communication and effort to secure a great rate made a positive impact. I look forward to the opportunity...
read more
31–40 of 437
About
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential Mortgages
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 190606
- OH - MLO.036126.000
Gallery
Hobbies
- Love to play golf, I love grilling, love to travel, and love working in my yard and landscaping .
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us