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Rodney Reynolds, Ruoff Mortgage
VP Branch Manager | NMLS# 190606 | Ruoff Mortgage ...
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Excellent communication with the
people great communication overall great experience
Reply from Rodney Reynolds
August 28th, 2026 07:31 PM
Christian, I'm grateful for your review. It's nice to hear that you had a great experience with the communication and the team. If you ever need further assistance, feel free to reach out.
The process was a little stressful, but the outcome was great.
I loved the open lines of communication I loved the step by step explanation of the process I really appreciated the quality customer care I received it made my home buying experience smooth easy and headache free!!
Reply from Rodney Reynolds
August 24th, 2026 05:12 PM
James, thank you for your kind words. I'm pleased to hear that the open communication and detailed explanations helped make your home buying experience smooth and easy. If you have any more questions or need further assistance, please feel...
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Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Mercedes S
Reply from Owner
August 17th, 2026 04:58 PM
Mercedes, thank you for the perfect rating. It’s great to know that your experience with Ruoff Mortgage met your expectations.
The constant communication and availability.
Reply from Rodney Reynolds
August 17th, 2026 02:29 PM
Mercedes, I appreciate your feedback. I'm glad that the constant communication and availability met your expectations. If there's anything else you need, feel free to reach out.
Rodney and Ryan are always on top if it, a step ahead.
Reply from Rodney Reynolds
August 10th, 2026 02:11 PM
Holly, I appreciate your feedback and am glad to hear that Ryan and I could stay ahead and meet your needs effectively. If there's anything more we can do for you, please don't hesitate to reach out!
Rodney and Ryan were phenomenal throughout the entire home-buying process. This was only my second time purchasing a home, and I didn't remember much from my first experience. They were incredibly responsive, always available to answer my questions,...
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Reply from Owner
August 10th, 2026 02:23 PM
Amanda, thank you for your kind words. I'm glad that Ryan and I could provide the guidance and support you needed throughout your home-buying journey. It's great to hear that our professionalism and communication made the process smooth for...
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Rodney and Ryan were phenomenal throughout the entire home-buying process. This was only my second time purchasing a home, and I didn't remember much from my first experience. They were incredibly responsive, always available to answer my questions,...
read more
Reply from Rodney Reynolds
August 7th, 2026 05:44 PM
Amanda, I'm grateful for your kind words and am pleased that Ryan and I could make your home-buying process seamless and efficient. It's wonderful to know that our responsiveness and communication helped ease your mind. Thank you for your recommendation,...
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The Best of the Best!
Reply from Owner
August 3rd, 2026 04:42 PM
James, thank you for your kind words. I'm happy to know you feel this way about my service. If there's anything else I can assist you with, please let me know!
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About
Additional Licenses: NMLS# 190606 | OH - MLO.036126.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential Mortgages
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 190606
- OH - MLO.036126.000
Gallery
Hobbies
- Love to play golf, I love grilling, love to travel, and love working in my yard and landscaping .
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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