Robert Wicklander
Branch Manager | NMLS #229600
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
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There were some issues with my application at the beginning. Once I connected with Robert, he was able to get it taken care of quickly. Robert was very responsive and helped answer any questions I had and explained things very well throughout...
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Reply from Robert Wicklander
September 7th, 2026 03:20 AM
I'm pleased to hear that I was able to resolve the initial issues with your application, Danielle. It's important to me that you felt supported and well-informed throughout the process. Thank you for sharing your experience, and if you need...
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I was supposed to recieve a $1000 credit due to getting the loan through Union Plus. He did not apply it to my closing, and he will not respond or communicate with me in any way about sending it to me. He should at least be able to give me...
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Reply from Bill Sullivan
September 7th, 2026 03:20 AM
Dear Kevin,
Thank you for taking the time to write about your experience. We are currently reviewing the file and communications on them. As we learn more we will reach out directly to you.
Robert seemed to be more knowledgeable than any other morgager I spoke to. He did well for me and helped me understand everything.
Reply from Robert Wicklander
September 7th, 2026 03:20 AM
I appreciate your kind words, Seth. It's important to me that you felt fully informed throughout the process and that my knowledge was beneficial to you. If you have any other questions or need further assistance, please feel free to reach...
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The communication was good and my terms were explained clearly.
Reply from Robert Wicklander
September 7th, 2026 03:20 AM
Thank you for highlighting the clarity in communication, Michelle. Ensuring that everything was clearly explained is an essential part of my service. If you have any more questions or need further assistance in the future, please don't hesitate...
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Robert was prompt in his responses, and fantastic to work with. He made sure me and my wife were informed and happy every step of the way. I appreciate his hard work and diligence in helping us get a home loan.
Reply from Robert Wicklander
September 7th, 2026 03:20 AM
It's great to know that my prompt responses and efforts made a positive impact on your home loan process, Michael. Keeping you and your wife informed and content throughout was my priority. I'm grateful for your kind words and appreciation...
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Rob helped walk us through the entire process and explained everything so we understood what was happening at every step. I would highly recommend working with him!
Reply from Robert Wicklander
September 7th, 2026 03:20 AM
I'm pleased to hear that the guidance and explanations I provided were helpful throughout the process, Nicole. Ensuring you understood each step is a priority for me. Thank you so much for your recommendation. If there's anything more I can...
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Rob was very helpful and made sure to explain everything as we went along over a number of text, calls, or emails
Reply from Robert Wicklander
September 7th, 2026 03:20 AM
I'm glad I could assist you by providing explanations throughout the process, Robert. It's important to me that communication is clear and consistent, whether through texts, calls, or emails. If you have any more questions or need further assistance,...
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The overall experience was pretty painless due to the communication from your team. I knew what to expect and could in turn provide requested information and so on.
Reply from Robert Wicklander
September 7th, 2026 03:20 AM
I'm glad to hear that the communication made the process smoother for you, Jordan. Ensuring you know what to expect is something I strive for, and I'm pleased it made things easier on your end. If there's any more assistance I can provide,...
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Very helpful at explaining the steps and additional funds needing to be prepared for purchasing a house.
Reply from Robert Wicklander
September 7th, 2026 03:20 AM
I'm grateful for your feedback, John. It's great to know that the explanations about the purchasing process and the necessary funds were helpful to you. If you have any more questions or need further information, please feel free to reach out....
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Poor level of communication from all levels. It was hard to get anybody on the phone. I was not told that I would be paying points to get a loan at your advertised rate which basically stole over $6000 dollars away from me at the end point...
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Reply from Bill Sullivan
September 7th, 2026 03:20 AM
Dear Zachary K., Thank you for taking the time to write about your experience. Communication is a critical component of what we do at Mutual of Omaha Mortgage. We are distressed to learn that you felt our communication did not meet your expectations....
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau & maintains a 4.83/5 rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Year Started
2016
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #229600
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org