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4.33
Encompass
V
Victor R H
New Paris, IN
Posted on October 8th, 2023 10:49 PM
To have gotten our bill from Green Sky resolved with the reverse mortgage as originally planned. Too many hoops to jump through and too much time lapse waiting for responses to the jumped hoops. M of O needs to better support your "Reta's"...
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Reply from Reta Kramer
October 13th, 2023 10:50 PM
Thank you, Victor, for the feedback and the kind words. I appreciate your patience and understanding during the process. I agree that there are often many hoops to jump through, and I'm working continuously with Mutual of Omaha Mortgage to...
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5.0
Encompass
G
Gary M P
Brownstown, MI
Posted on June 20th, 2023 01:51 PM
The overall pleasant personality, professionalism and knowledge from Reta was outstanding. We are very pleased with everything she accomplished for us.
5.0
Encompass
R
Ronald L E
Hastings, MI
Posted on April 24th, 2023 02:04 PM
Reta is an outstanding people person and has all the professional attributes. She is a natural fit for her company. Reta has a great personality, and has a wealth of product knowledge. I have 50 years as a servant to customers in the food industry....
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5.0
Encompass
D
Dale E P
ROCHESTER HILLS, MI
Posted on February 21st, 2023 03:54 PM
issues beyond our control took time to resolve
5.0
Encompass
C
Carolyn F
Indianapolis, IN
Posted on February 2nd, 2023 04:26 PM
The personal attention and all of the information that was received
5.0
Encompass
R
Rhonda L S
Portage, MI
Posted on September 5th, 2022 12:49 PM
Reta is just the best, always available to answer questions and so professional!
5.0
Encompass
J
James B
Hudsonville, MI
Posted on April 29th, 2022 11:40 PM
Reta was always there to answer questions and did so with smile and most often some laughter. She is an absolute joy to work with and her knowledge base is beyond what any client could ever expect. SHE IS GREAT! Thanks Jim Barendse
5.0
Encompass
D
Daniel N
Holland, MI
Posted on April 25th, 2022 12:35 PM
Reta Marlene went above and beyond. She kept us abreast of everything with her excellent communication skills and we closed in record time. We would definitely recommend her to others. She caught errors at closing and we feel thankful that...
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5.0
Encompass
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Linda L H
Kalamazoo, MI
Posted on November 17th, 2021 02:48 PM
Reta was on top of everything. She kept me in the loop and did all she could to move the process along.
5.0
Encompass
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Susan M T
LANSING, MI
Posted on June 4th, 2021 03:37 PM
Marlene made every aspect of this endeavor as easy and complete as possible. Her friendly and positive personality made all the difference when it came to learning and understanding a process we were unfamiliar with. Her patience and humor...
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