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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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M
Michelle K
Peoria, AZ
Posted on February 6th, 2024 10:05 PM
more clarity and less fire drills and last-minute requests for documents and information. Complete packet for closing signatures.
S
Shauntel S
Phoenix, AZ
Posted on January 9th, 2024 10:30 PM
Understanding of the client Meeting the client where they are at Thorough explanation Prompt response after contact Laidback, no stress experience Great communication
Reply from Michael Chalker
January 11th, 2024 10:19 PM
I'm thrilled to hear such great feedback, Shauntel! It was truly my pleasure to guide you through the process and provide a stress-free experience. Your satisfaction is my top priority, so I'm glad that the thorough explanations and prompt...
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C
Carolyn R
Sun City, AZ
Posted on December 16th, 2023 02:41 PM
It was a rocky road, but in the end, we are in our dream house. Michael kept his word and I trusted the process and I couldn't be happier. Thank you sooo much for everything you did.
H
Heather H
Maricopa, AZ
Posted on December 16th, 2023 02:05 PM
Eveyone was prompt, courteous, knowledgeable and helpful!!! Perfect team!
J
Jeffery N
Queen Creek, AZ
Posted on December 7th, 2023 04:35 PM
Great communication
J
Jane K
Chandler, AZ
Posted on December 4th, 2023 02:01 PM
It’s always a smooth process with Michael and his team. They go above and beyond to get the job done. They are honest, communicative, and experts in their industry. They have a culture of excellence which shows in everything they do! We are...
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G
Garrett K
Chandler, AZ
Posted on December 1st, 2023 03:43 PM
Unbelievable communication, great expectation setting, integrity and honesty in every step and by far the best experience we have ever had.
R
Ruth B
Phoenix, AZ
Posted on October 3rd, 2023 03:32 PM
Michael was always there for me.
L
Larry M
Edmond, OK
Posted on September 24th, 2023 12:39 AM
Top of the heap!
D
Donna M
Edmond, OK
Posted on September 22nd, 2023 10:54 PM
Excellent advise with purchasing our home.
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