logo
Addresses
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Central Time
Disclaimer
Licensed as S3 Home Loans, LLC; Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
  • Rating
  • About
  • Contact
Write a Review
C
Cindy T
Fort Worth, TX
Posted on March 1st, 2024 05:02 PM
Kenna and team were lovely to work with! Kenna answered all of my questions and was patient with be throughout this process! Both Kenna and Alyssa were quick and through in their responses so it made this process move very quickly with minimal...
read more
C
Chad R
Granbury, TX
Posted on February 29th, 2024 01:08 PM
Kenna Jones was very personable & informative. Alyssa Carlton coordinated us and the demands from the underwriters in a very professional but friendly and gentle manner. The phone and electronic signing was very user friendly.
C
Christopher M
Burleson, TX
Posted on February 24th, 2024 03:14 PM
The communication was very good. Kenna worked with us to get our mortgage set up exactly like we needed it to be.
D
Douglas G
Burleson, TX
Posted on February 24th, 2024 02:21 AM
Ease of process. Clear communication - not too much, not too little - stayed informed throughout the process.
M
Melinda M
Burleson, TX
Posted on February 23rd, 2024 03:44 PM
Very good communication along with keeping us moving with signing all documents ahead of and on time online.
E
Eric H
Fort Worth, TX
Posted on February 23rd, 2024 01:02 PM
Kenna and Alyssa did a great job explaining things, excellent response times no matter the time, and always pleasant and patient. Awesome team.
C
Candice J
Crowley, TX
Posted on February 22nd, 2024 01:05 AM
S3 was very responsive and on time with returning calls. They gave information when asked and didn't show or get frustrated with all the questions that I had.
A
Anju C
Heartland, TX
Posted on February 9th, 2024 02:18 PM
Getting us the lowest rate during a time of high interest rates.
K
Kim C
Cleburne, TX
Posted on February 8th, 2024 03:24 PM
They took the time to explain each step and were very knowledgeable
M
Mitzi W
Godley, TX
Posted on February 8th, 2024 02:33 PM
Kenna and others at S3 were pleasant - helpful and kept us informed the whole way.
© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.