N
NY, Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
Brittney was amazing to work with and working with her was a 10/10 experience. However, working with the underwriter, the bank attorney, and other northpointe staff was tedious, tiresome, and overwhleming. Overall, I would reccomend Brittney...
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Reply from Brittney Benjamin
July 29th, 2026 03:18 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Brittney was amazing to work with. 10/10 experience.However, dealing with anyone else was tedious, and tiresome. The underwriter took 3 weeks to finalize things, and new information, or previous provider information was requested almost every...
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Reply from Brittney Benjamin
July 29th, 2026 01:12 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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John Kane - Northpointe Bank
It was great working with John . it was second closing with him this year .
Reply from John Kane
July 6th, 2026 05:35 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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John Kane - Northpointe Bank
John was very thorough! He doesn't just punch in the numbers, he takes the time to teach and help you get the best rate possible. He is invested and involved with the people he works for and is willing to go out of his way to answer any questions...
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Reply from John Kane
June 24th, 2026 02:29 PM
Thank you Enrique and Manuela, it was all my pleasure to work with you two on the purchase of your first home. Enjoy every minute of it.
Brittney made everything very easy! She was always there to answer any questions! I would always recommend her!
Reply from Brittney Benjamin - Northpointe Ban...
June 8th, 2026 11:55 AM
Thank you, Brian.
I am so happy you finally found the perfect home for you and your family. Congratulations!! #MortgageswithBrittneyB
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John Kane - Northpointe Bank
was an amazing experience, first time I bought a home and it went on without a hitch. John was fantastic. He basically held my hands through the whole process and made it painless. I would recommend to anyone anytime.
Reply from John Kane
June 4th, 2026 02:47 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Very easy going and handled everything well
Reply from Brittney Benjamin - Northpointe Ban...
May 28th, 2026 01:40 AM
Nathaniel, I'm pleased to hear that everything went smoothly and you found the process easy-going. Thank you for trusting me with your purchase. I hope you and your family make many new memories in your new home. It was my pleasure to work...
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John Kane - Northpointe Bank
John and his team did an amazing job from start to finish. John kept us informed every step of the way and I would recommend John, his team and Nortpointe to anyone who needs a mortgage or refinance.Thank you again for a great experience!
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Reply from John Kane
March 28th, 2026 12:25 PM
Thank you Barb, you guys were great to work with and I’m was so happy to be able to help. Congratulations.
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John Kane - Northpointe Bank
The entire process from start to finish was great!! John was spot on with everything! I would recommend John and his team to anyone needing a mortgage!! Thank you again!!!!
Reply from John Kane
March 28th, 2026 12:27 PM
Thank you Jeff, you were great and you made the process so smooth. I’m very excited for you guys. Thank you again.
Brittney was amazing. She explained everything perfectly and ushered me through the process without issue. Great communication, and will highly recommend to my friends and family moving forward.
Reply from Brittney Benjamin - Northpointe Ban...
March 21st, 2026 03:33 PM
Melissa, I'm glad to hear that your refinancing experience was smooth and that you felt well-guided throughout the process. Clear communication is important to me, and I'm pleased it helped ensure everything went seamlessly for you. Your recommendation...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender