Rachel Cooley

Name: Allstate Insurance Company
Address: 3442 Francis Rd ste 230, Alpharetta, Georgia, 30004
Telephone: +1-404-574-5060
Rating: 4.44

Allstate Insurance Agent

Allstate Insurance Company - Alpharetta,GA

4.44

(61)

Contact Info

https://agents.allstate.com/rachel-cooley-alpharetta-ga.html

Location & Business Hours

Wednesday

8:30 AM to 5:30 PM

Thursday

8:30 AM to 5:30 PM

Friday

8:30 AM to 5:30 PM

View all days

Search Reviews

Write a Review

4.44

(61)

Filter by Date

Range

Filter by Rating

Google

4.44

(61)

Reset all filters

Shara was a pleasure to work with and attentive to my needs. She was knowledgeable of the policy and what could affect the premium and answered my questions about escrow and timing and the mortgage company. Thanks Shara

Reply from Owner

May 14th, 2026 12:00 AM

Thank you for the thoughtful review, John! We’re so glad Shara provided attentive, knowledgeable service and took the time to answer your questions clearly throughout the process. We appreciate the opportunity to help with your insurance needs...

Didn't end up getting a policy because it didn't beat my current provider but the agent Shara that helped me was a pleasure to talk to. Do at least give them a shot.

Reply from Owner

May 14th, 2026 12:00 AM

Thank you so much for the kind words, Terry! While we were not able to earn your business this time, we’re so happy to hear Shara made such a positive impression. We appreciate you giving our agency a shot and recommending our team to others!...

On April 23, 2026 I received the most Outstanding, excellent Customer service from Allstate representative, Michelle Willis (Allstate Office of Rachel Cooley). She assisted me with making necessary adjustments to my auto insurance policy. Michelle...

Reply from Owner

April 30th, 2026 12:00 AM

Thank you, Janet, for your incredibly generous review! We are so pleased that Michelle could assist you with making those necessary changes on your auto policy.

Rachel spent time to educate me and configure policies for my needs. Very professional and deserve 5 stars.

Reply from Owner

April 21st, 2026 12:00 AM

Thank you so much for the glowing recommendation! We pride ourselves on being a responsive and professional local agency here in Alpharetta, and we’re so glad you’re part of the community. If you ever have more questions about your coverage...

IMO: Not a big fan of this company. I don't feel like I'm in good hands with Allstate. This insurance company will look for any all all reasons to deny your claim, and not reduce your cost even when you make huge improvements at your own expense...

Rachel Cooley has received a review with 5 star rating from Richard S

Reply from Owner

April 21st, 2026 12:00 AM

Richard, thanks for the 5-stars! We're here to help and appreciate your trust in our services.

Rachel Cooley has received a review with 5 star rating from Clyde I

Reply from Owner

April 21st, 2026 12:00 AM

Thank you for the 5-stars, Clyde!

Rachel Cooley has received a review with 5 star rating from Jack M

Reply from Owner

April 21st, 2026 12:00 AM

Thank you for taking the time to leave us a rating.

Rachel Cooley has received a review with 5 star rating from Samuel M

Reply from Owner

April 21st, 2026 12:00 AM

Samuel, thanks for the 5-stars!

Very polite and quick to respond...very friendly.

Reply from Owner

March 21st, 2026 12:00 AM

Please don't hesitate to contact us if you need our assistance with any of your insurance needs, we will be happy to help!

10 of 61

About

I've gotten to know many local families as an Allstate agent in Alpharetta. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Alpharetta - that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.I'm committed to helping Alpharetta residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Products & Services

Insurance Agent

General Insurance

Business Insurance

Personal Insurance

Auto Insurance

Commercial Insurance

Life Insurance

Renters Insurance

Specialities

auto insurance

Life insurance