California Mortgage specialist and Branch Manager whose primary attributes are practicing daily disciplines that lead to a World-class mortgage experience for my clients. My secondary roles are leading and training a highly-skilled sales Team that saves our clients money and time. I am professionally coached and desire to win. As a leader, I believe in leading by example. I believe in the book, "Raving Fans". The idea behind "Raving Fans"is: (1) Find out what your clients are looking for; and (2) Deliver above their expectations.