As Chief Operating Officer, Pamela leads a team of 60+ insurance and risk management professionals. She brings over twenty years of industry experience and leadership to the table and is responsible for overseeing all business operations for the firm.Pamela began her insurance career with an agency in Coconut Grove in 1993. Two years later she joined the prestigious Pennekamp & Soto agency that merged with others in 1997 to form InSource. Her hard work and keen vision of how to best manage large books of business, coupled with an intense passion to drive organic growth and provide unmatched levels of customer service, have all led to her leadership role.She maintains active appointments with multiple insurance companies, including: Ace American Insurance Company, Ace Property And Casualty Insurance Company, Westchester Fire Insurance Company, Indemnity Insurance Company of North America, Universal Property & Casualty Insurance Company, Federal Insurance Company, Great Northern Insurance Company, Pacific Indemnity Company, Vigilant Insurance Company, Executive Risk Indemnity Inc., American Economy Insurance Company, American States Insurance Company, State National Insurance Company Inc., United Property & Casualty Insurance Company, Liberty Insurance Corporation, Citizens Property Insurance Corporation, Vault Reciprocal Exchange, First Protective Insurance Company, General Insurance Company of America and Safeco Insurance Company of Illinois.