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NMLS Consumer Access © New American Funding.
All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
I
Ileana P
Oxnard, CA
Posted on February 20th, 2024 08:36 PM
Great and clear communication from Olivia Bustos.
5.0
Encompass
A
Alyssa R O
McMinnville, TN
Posted on February 13th, 2024 06:47 PM
I got my house refinance and it was a hassle
Reply from Olivia Bustos
February 23rd, 2024 06:50 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
5.0
SFTP
M
Marian A
Forsyth, MO
Posted on November 11th, 2023 07:48 PM
Olivia got our loan after we had a very bad experience with another Lender. She immediately picked up the pieces and got our loan pre approval very timely. Also worked very well with your underwriting department. Our Loan was an extremely difficult...
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Reply from Olivia Bustos
November 21st, 2023 07:56 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
L
Lolita C
La Vista, NE
Posted on November 10th, 2023 12:59 AM
The people
Reply from Olivia Bustos
November 20th, 2023 12:38 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
Encompass
R
Richard A G
Potter, NE
Posted on October 6th, 2023 08:40 PM
Overall great process, very happy with the service I received.
Reply from Olivia Bustos
October 16th, 2023 08:42 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
Encompass
D
David M H
Sparta, MO
Posted on October 2nd, 2023 02:06 PM
Olivia kept us updated even when our loan went to Jeremy. If she didn't know the answer she would find out for us. It was a pleasure working with her and Jeremy both.
Reply from Olivia Bustos
October 12th, 2023 02:11 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
SFTP
Y
Yesenia O
Phoenix, AZ
Posted on September 1st, 2023 08:03 PM
Everything was easy and promptly. Great customer services may me feel comfortable.
Reply from Olivia Bustos
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
2.0
SFTP
S
Stephen G
Duluth, GA
Posted on August 27th, 2023 04:03 PM
Poor communication. Questionable Practices, felt like a bait and switch. Never received final closing docs until closing. Received inaccurate quoted which I did thought was good then after I paid for the appraisal apparently I was given the...
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Reply from Olivia Bustos
September 27th, 2023 03:14 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
5.0
SFTP
M
Melvin M
Oglethorpe, GA
Posted on July 28th, 2023 03:21 PM
A great service from beginning to end works hard for the clients
Reply from Olivia Bustos
September 27th, 2023 03:14 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
SFTP
A
Anthony P
Atoka, TN
Posted on July 6th, 2023 05:50 PM
Both Olivia and Rachel N. were very prompt and attentive returning phone calls and emails. Rachel was fantastic in getting an e-consent issue resolved the best and most efficient way possible.
Reply from Olivia Bustos
September 27th, 2023 03:14 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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