logo
Social Links
Addresses
Business Hours
Monday
8:00 AM to 5:00 PM
Tuesday
8:00 AM to 5:00 PM
Wednesday
8:00 AM to 5:00 PM
Thursday
8:00 AM to 5:00 PM
Friday
8:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
Disclaimer
NMLS# 268552. Thrive Mortgage, LLC is proud to be licensed in the following states: AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, NE, NJ, NM, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY. Thrive Mortgage, LLC is an Equal Housing Opportunity. As prohibited by federal law, we do not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract), because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580. Licensed by The Department of Financial Protection and Innovation under the California Residential Mortgage Lending. Georgia Residential Mortgage Licensee. https://www.nmlsconsumeraccess.org/ Texas Consumer Complaint Notice, www.sml.texas.gov
  • Rating
  • About
  • Contact
Write a Review
T
Traci M
Posted on February 18th, 2024 07:00 PM
Phebe closed our loan a week before it was due! Wow!! I couldn’t believe how easy the process was and her attention to communication was the best!
J
Jacob C
LEVELLAND, TX
Posted on February 17th, 2024 12:43 PM
Communication and hard work getting this done quickly
Reply from Phebe Ellis-Roach
February 18th, 2024 08:37 PM
I'm thrilled to hear that you found my communication and commitment to a quick resolution helpful, Jacob! It's always my goal to ensure my clients have a smooth and efficient process with Thrive Mortgage. Thank you for the 5-star review - I'm...
read more
L
Lauren E A
LUBBOCK, TX
Posted on February 16th, 2024 04:50 PM
The process was efficient and easy. Phebe was very helpful!
Reply from Phebe Ellis-Roach
February 16th, 2024 10:18 PM
I’m so glad to hear that you found the process efficient and easy, Lauren! It was my pleasure to assist you and I'm thrilled that you were satisfied with the service. Here at Thrive Mortgage, we strive to make every interaction as smooth as...
read more
K
Kevin F A
LUBBOCK, TX
Posted on February 16th, 2024 02:26 PM
The fast response and willingness to answer questions.
Reply from Phebe Ellis-Roach
February 16th, 2024 10:18 PM
I'm so glad to hear that you appreciated my quick response time and willingness to answer your questions, Kevin. At Thrive Mortgage, we strive to provide the best service possible and your high rating means a lot to us. We're here for you anytime...
read more
N
Nathan K
Posted on February 15th, 2024 05:46 PM
Phebe Ellis-Roach has received a review with 5 star rating from Nathan K
Reply from Phebe Ellis-Roach
February 18th, 2024 04:31 AM
I'm thrilled to hear that you had a positive experience with us at Thrive Mortgage, Nathan. Receiving a 5-star rating is an honor and it encourages me to continue providing excellent service. If you need assistance in the future regarding any...
read more
D
Dana L K
Lubbock, TX
Posted on February 15th, 2024 05:45 PM
Only reason I used yall was PHEBE
Reply from Phebe Ellis-Roach
February 15th, 2024 10:57 PM
I'm thrilled to hear that you had such a positive experience and that I could contribute to that. It was an absolute pleasure working with you, Dana. Knowing that you specifically chose to work with us because of me is the highest compliment...
read more
T
Traci M
LEVELLAND, TX
Posted on February 15th, 2024 05:30 PM
Communication was great! We were Clear to Close a week before due date. Great experience with no issues.
Reply from Phebe Ellis-Roach
February 15th, 2024 10:58 PM
I'm thrilled to hear about your positive experience, Traci! This is exactly the type of smooth process we aim for at Thrive Mortgage. Communication is key in what we do and I'm happy that it made a difference in your experience. Thank you for...
read more
G
Ginger G
LUBBOCK, TX
Posted on February 12th, 2024 06:03 PM
I have been doing business with Phebie for 20 years, and she has always been very professional, and given me the most prompt service. Hailey also was very good at relaying messages and getting all my information in order. At this time my credit...
read more
Reply from Phebe Ellis-Roach
February 14th, 2024 12:28 AM
Thank you so much for your kind words, Ginger. I'm thrilled to hear you feel so positively about your experiences with me and the team at Thrive Mortgage. We always strive to provide the best service, even amidst challenging circumstances,...
read more
S
Sumer N
WOLFFORTH, TX
Posted on February 10th, 2024 08:13 PM
Phebe is very caring ?
Reply from Phebe Ellis-Roach
February 12th, 2024 02:20 PM
Thank you for your kind words, Sumer. I strive to put care and understanding at the forefront of my work with Thrive Mortgage, and it means the world to me that this resonated with you. Your positive feedback fuels my dedication. Thank you...
read more
J
Judi F
LUBBOCK, TX
Posted on February 9th, 2024 01:35 PM
Phebe went above and beyond the call of duty. She is absolutely the best loan officer in Lubbock. Phebe made the buying experience so easy and fun for my 1st time buyer. Her knowledge exceeds all loan officers by far! Can’t wait to do another...
read more
Reply from Phebe Ellis-Roach
February 12th, 2024 02:21 PM
Thank you so much, Judi, for such a glowing review! It was a pleasure to assist you and your first home buyer. I'm thrilled to hear how easy and fun you found the process. Your satisfaction is my top priority, so it's wonderful to know that...
read more
© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.