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"We take our clients' financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We collect nonpublic information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law."
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5.0
for
Josh Hefty
Encompass
W
Wendy M M
Pelham, AL
Posted on April 3rd, 2023 01:41 PM
Josh and the whole team were very on top of the process. So nice and knowledgeable about everything that I asked.
5.0
for
Josh Hefty
Encompass
K
Katie A W
Pelham, AL
Posted on March 17th, 2023 01:34 PM
The communication between them was awesome. They were with me every step and made sure I never missed anything or if I had any questions would walk me through each concern. This is a awesome group and will definitely recommend my friends and...
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Reply from Josh Hefty
September 27th, 2023 03:14 AM
Thanks soo much Katie! We all hope you all enjoy your new home!!!
4.5
for
Josh Hefty
Encompass
S
Samuel F C
Gardendale, AL
Posted on March 14th, 2023 09:49 PM
They were very transparent and communicative throughout. Everything was done before the closing deadline.
5.0
for
Josh Hefty
Encompass
S
Sarah L C
Gardendale, AL
Posted on March 14th, 2023 01:07 PM
Great communication. All done on computer with ease.
Reply from Josh Hefty
September 27th, 2023 03:14 AM
Thanks a bunch Sarah - I hope you all enjoy your new home!!
5.0
for
Josh Hefty
Encompass
K
Kelly M
Hendersonville, TN
Posted on March 4th, 2023 02:47 PM
Very easy process and great communication. I appreciate that everything was digital and easy to do.
Reply from Josh Hefty
September 27th, 2023 03:14 AM
Thanks a bunch Kelly! I hope you all enjoy Middle TN as much as we did when we lived there :-)
5.0
for
Andrew Wood
Encompass
M
Madison C
Chelsea, AL
Posted on February 21st, 2023 09:12 PM
Andrew and his team helped guide me when buying my first home. They answered any questions I had very promptly and thoroughly, which allowed me to feel comfortable throughout the entire process. I'm very grateful to have been able to work with...
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5.0
for
Josh Hefty
Encompass
J
Jonathan R S
Hoover, AL
Posted on February 7th, 2023 02:53 PM
Josh is awesome and everything went really smoothly. The team around him was awesome as well
Reply from Josh Hefty
September 27th, 2023 03:14 AM
Thank you Jonathan! Looking forward to seeing the finished product in the basement!
5.0
for
Josh Hefty
Encompass
J
Jennifer K S
Hoover, AL
Posted on February 6th, 2023 12:44 AM
Simply the best!
Reply from Josh Hefty
September 27th, 2023 03:14 AM
Thanks Jenn! you are too!!
5.0
for
Josh Hefty
Encompass
J
Joshua E H
Bessemer, AL
Posted on January 27th, 2023 11:49 PM
The communication and willingness to work with me throughout the whole process
Reply from Josh Hefty
September 27th, 2023 03:14 AM
So stoked for you all, Eli! Hope you are enjoying your new home. Let me know if there's ever anything I can do for you all in the future!
5.0
for
Glennleigh Mwakajumba
Encompass
H
Hannah F B
Pelham, AL
Posted on January 23rd, 2023 09:10 PM
Glennleigh was always available to answer questions. She held our hand every step of the way, and was on top of getting all required steps completed ASAP. She also helped us to feel at peace throughout the process.
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