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H
Henry R B
North Haverhill, NH
Posted on February 23rd, 2024 02:04 PM
Lots of communication. Worked hard to make the experience less daunting. Pleasant
K
Karen G
MIinnetonka, MN
Posted on February 22nd, 2024 12:35 PM
Lauren worked hard to get me a good plan, and helped me understand all of the details.She and the staff were prompt to respond, and had the answers I needed .Very streamlined process!
N
Nathan M O
CHARLOTTE, NC
Posted on February 19th, 2024 12:38 AM
Scott helped me understand a new to me process of buying a home
T
Todd R
West Des Moines, IA
Posted on February 18th, 2024 02:06 AM
All my questions & concerns were explained quickly and effectively. Rudy was always in communication with me and kept me in the loop on everything. He made the whole process go very smoothly.
D
Donald A
Georgetown, FL
Posted on February 16th, 2024 12:44 AM
Not have your loan guy quite and no one told you or got in touch with you had to get finally got someone to get me in touch with Rudy. This loan started in October just finished in Feb. This is not good.
Reply from Rudy Pfaff III
February 26th, 2024 12:45 AM
I sincerely apologize for any inconvenience you experienced during your loan process. It is unfortunate to hear about the miscommunication you encountered. Here at Mutual of Omaha Mortgage, we strive to maintain clear and consistent communication...
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L
Leeford W
Mcdonough, GA
Posted on February 15th, 2024 02:20 PM
Thank you so much for making this experience easy
Reply from Lauren Pfaff
February 25th, 2024 02:23 PM
I'm thrilled to hear that you found our process easy, Leeford! Your positive feedback truly makes my day. At Mutual of Omaha Mortgage, we strive to make every interaction as seamless as possible. Thank you for taking the time to share your...
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L
Lucinda Z
GULFPORT, FL
Posted on February 6th, 2024 12:16 PM
Rhonda is so helpful, professional and wonderful to work with.
Reply from Rhonda Andersen
February 8th, 2024 01:14 PM
Thank you Lucinda. It takes one to know one, lol! It was an extreme pleasure helping you all with your home loan.
B
Benjamin L
PALM HARBOR, FL
Posted on February 5th, 2024 11:04 AM
Rhonda was extremely helpful and we are very appreciative to her for all of her help.
Reply from Rhonda Andersen
February 8th, 2024 01:15 PM
Thank you Ben! It was such a delight meeting and working with you both!
J
Jeffrey B K
Crozet, VA
Posted on February 3rd, 2024 08:00 PM
I love human interaction and Lauren was very personable. She was kind and patient. I know that she was going between accounts but she made it seem like my account was the only one she was working on. AND I just know that can't be true.
Reply from Lauren Pfaff
February 13th, 2024 08:02 PM
I'm humbled by your kind words, Jeffrey. It was a pleasure assisting you and I always strive to ensure that my clients feel prioritized and valued, regardless of how many accounts I'm juggling. It's wonderful to hear that my efforts made an...
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5.0
for
Ronnie Bramer
Encompass
L
Lori A O
Fort Walton Beach, FL
Posted on February 3rd, 2024 04:56 PM
Communication is outstanding!
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