Northpointe Bank - Southlake, Southlake, TX
Committed to making homeownership easy!
Southlake, TX
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM(Open now)
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
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Jeff Chisum - Northpointe Bank
Better communication
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Jeff Chisum - Northpointe Bank
I want to clarify that the closing was a little delayed (maybe an hour or so) because we had an aggressive target date from the start. The short delay was no problem at all. In fact, it gaves us the opportunity to enjoy a nice lunch next door...
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Reply from Jeff Chisum
June 13th, 2025 08:37 PM
We are thrilled to hear about your exceptional experience with Jeff and the team at Northpointe Bank. It's wonderful that the brief delay allowed you to enjoy some extra time before closing. We appreciate your kind words about John, Hollie,...
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Jeff Chisum - Northpointe Bank
The closing process was very smooth, no hiccups
Reply from Jeff Chisum
June 8th, 2025 04:37 PM
We are thrilled to hear that your closing process went smoothly, Darien. Jeff Chisum and his team strive to ensure a seamless experience for their clients. Thank you for sharing your positive feedback, it was our pleasure working with you again!...
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Jeff Chisum - Northpointe Bank
John Moore took the time to walk me through different options and offered guidance/advice, knowing that the business might not come his way depending on the circumstances.
Reply from Jeff Chisum
June 2nd, 2025 02:25 PM
We appreciate your feedback, Edward. It's great to hear that John Moore provided you with thorough guidance and advice during your loan process. At Northpointe Bank, we are committed to ensuring our clients receive the best possible support...
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Jeff Chisum - Northpointe Bank
Everything was smooth from beginning to end and everyone involved in the process was friendly, professional, and very responsive when I had questions . I would definitely work with Jeff and his team again!
Reply from Jeff Chisum
June 1st, 2025 01:00 AM
We are thrilled to hear that your experience with Jeff and the team at Northpointe Bank was smooth and enjoyable. Your satisfaction is our priority, and we appreciate your kind words about the professionalism and responsiveness you encountered....
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Jeff Chisum - Northpointe Bank
Guidance, attentive and supportive of timelines
Reply from Jeff Chisum
May 27th, 2025 03:40 PM
We are thrilled to hear about your positive experience with Jeff Chisum at Northpointe Bank. Ensuring attentive guidance and support throughout the loan process is a priority for us. We appreciate your feedback and are glad to have been part...
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Jeff Chisum - Northpointe Bank
Easy to deal with.
Reply from Jeff Chisum
May 27th, 2025 03:40 PM
We are pleased to hear that your refinancing experience with Jeff Chisum was smooth and easy. Your satisfaction is important to us at Northpointe Bank, and we appreciate your feedback.
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Jeff Chisum - Northpointe Bank
Throughout the entire process, the Northpointe team was very responsive and feedback was always given with hours. House closing was successful.
Reply from Jeff Chisum
May 19th, 2025 08:13 PM
We are thrilled to hear about your positive experience with Jeff Chisum and the Northpointe team, Brandon. Ensuring timely communication and a smooth closing process is our priority. Thank you for choosing Northpointe Bank for your home purchase....
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Jeff Chisum - Northpointe Bank
Thank you for all the help and support through the loan process to purchase our first STR!
Reply from Jeff Chisum
May 19th, 2025 08:24 PM
We are thrilled to hear about your positive experience with Jeff Chisum during your loan process at Northpointe Bank. Assisting you with the purchase of your first STR was our pleasure. Thank you for your kind words and trust in our services....
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Jeff Chisum - Northpointe Bank
Amazing team! Diligent, courteous and went above and beyond in my case - I had a family emergency on my end due to which the closing had to be moved by a week. The team went the extra mile to support me during this time, and no extra fees charged!...
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Reply from Jeff Chisum
May 19th, 2025 08:20 PM
We are thrilled to hear about your positive experience with Jeff Chisum and the team at Northpointe Bank. We understand how challenging unexpected situations can be, and we're pleased that our team could provide the support you needed during...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender
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