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Equal Housing Lender | Corp NMLS #3113
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A
Alison J
Fayetteville, NC
Posted on February 15th, 2024 02:02 PM
Marcela always puts in the extra effort to ensure my clients have the best mortgage to fit their needs.
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Lynsi R
Fayetteville, NC
Posted on February 10th, 2024 03:45 PM
Personable service and answered all of my questions
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William V
Hope Mills, NC
Posted on February 7th, 2024 02:22 PM
Working with Marcela is this transaction was a great experience. Her and her team were always very communicative and ahead of the game in every step. Will definitely work with her again.
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Fernanda T
Deltona, FL
Posted on February 5th, 2024 04:39 PM
It was a great experience to me as Buyer Agent and also to Buyer. The communication level was excellent and I am looking forward for future deals with Marcela and her team.
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Hector T
Fayetteville, NC
Posted on January 31st, 2024 07:03 PM
Great communication throughout the process with constant updates.
Reply from Marcela Melo
February 5th, 2024 02:55 PM
I'm thrilled to hear that you had such a positive experience, Hector! Communication is key in making the mortgage process smooth and efficient, so it's wonderful to know that you found our updates helpful. Here at Academy Mortgage, we strive...
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Kennedy N
Saint Pauls, NC
Posted on January 28th, 2024 02:21 PM
Great customer service
Reply from Marcela Melo
January 30th, 2024 06:23 PM
I'm sincerely pleased to hear that you were satisfied with the customer service you received, Kennedy. It's always rewarding to know that our efforts are making a positive impact on our customers. Your feedback is greatly appreciated and it's...
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Iago P
Deltona, FL
Posted on January 27th, 2024 03:07 PM
Marcela and her team are very knowledgeable, and they had our best interest in mind. Great communication through out the whole process … I hope to buy many more houses, and I can guarantee that they will all be with her !
Reply from Marcela Melo
January 30th, 2024 06:25 PM
I'm so grateful for your kind review, Lago! It was a pleasure working with you and assisting with your mortgage needs. Knowing that you felt our team was knowledgeable and had your best interests at heart means the world to us. We value great...
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Camden W
Fayetteville, NC
Posted on January 21st, 2024 02:06 PM
Good communication, agent availability, willingness to work towards the best rates.
Reply from Marcela Melo
January 23rd, 2024 06:25 PM
I'm thrilled to hear that you appreciated my communication and availability, Camden. Your satisfaction is my top priority, and I always strive to ensure my clients are given the best rates possible. I'm pleased that your experience with me...
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Louie R
Hope Mills, NC
Posted on January 7th, 2024 01:22 AM
Reliable and very communicative. She answered all of our questions thoroughly.
Reply from Melissa McKinney
January 8th, 2024 02:17 PM
I'm so delighted to hear that you had a positive experience, Louie. Your kind words really brighten my day. I always strive to provide clear communication and reliable service, so it's wonderful to know that this was reflected in your interaction...
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Dustin Q
Raeford, NC
Posted on January 6th, 2024 02:09 PM
Excellent grade A services, will highly reccomend
Reply from Marcela Melo
January 8th, 2024 02:27 PM
Thank you so much for your positive feedback and for giving me a perfect rating, Dustin! I'm thrilled to hear that you were satisfied with our services at Academy Mortgage. Your recommendation means a lot to me! Looking forward to assisting...
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