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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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4.0
Encompass
D
Douar Z M
Saint Paul, MN
Posted on February 8th, 2024 12:12 AM
Not sure what could make it better as it was my first experience
Reply from Jun Yang
February 18th, 2024 12:13 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
K
Khoua K
Oakdale, MN
Posted on January 20th, 2024 07:25 PM
She did a great job on the loan.
L
Laura M B
Folsom, CA
Posted on January 3rd, 2024 04:22 PM
Pleasure to work with Amanda!
Reply from Amanda Benson
January 3rd, 2024 06:36 PM
Your satisfaction is my top priority and I'm thrilled that I was able to meet your expectations. Your 5-star review means a lot to me. I look forward to assisting you again in the future. Thank you for your kind words!
J
Jill D
Sonora, CA
Posted on January 1st, 2024 07:19 PM
Always accessible for questions! Pleasant and patient
Reply from Amanda Benson
January 3rd, 2024 06:34 PM
I'm truly grateful for your thoughtful feedback, Jill. Your satisfaction is my top priority, and I'm thrilled that I could provide you with the service you deserve. Please don't hesitate to reach out for any more questions that you may have...
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C
Christopher L A
Folsom, CA
Posted on December 27th, 2023 05:01 PM
Very thorough and responsive!
Reply from Amanda Benson
December 27th, 2023 06:45 PM
I'm delighted to hear about your positive experience, Christopher! It means a lot to me. Thank you for taking the time to share. Looking forward to serving you in the future.
S
Stacy P
Foresthill, CA
Posted on December 22nd, 2023 07:15 PM
Great customer service! Thank you Amanda!
Reply from Amanda Benson
December 22nd, 2023 07:22 PM
I'm thrilled to hear your positive feedback, Stacy! Ensuring excellent customer service is a top priority. I'm here for any future needs you may have. Best, Amanda Benson.
V
Victoria R
Round Mountain, CA
Posted on November 27th, 2023 07:06 PM
Amanda was amazing. Very considerate and helped me through a very difficult time. Always making me comfortable and answered all questions and concerns
Reply from Amanda Benson
November 27th, 2023 10:27 PM
I'm so glad to hear that you had a positive experience, Victoria! It's always my priority to make sure clients feel comfortable and well-informed during what can sometimes be a challenging process. Your kind feedback means a lot to me. Thank...
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3.66
SFTP
J
James T
St Paul, MN
Posted on November 19th, 2023 05:37 PM
Be upfront with buyer what information are needed, stop asking for too much detail of every bank transaction. Stop switching underwriter.
Reply from Jun Yang
November 29th, 2023 05:39 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
P
Pa V
Coon Rapids, MN
Posted on November 8th, 2023 10:33 PM
Jun did a great job. She was very informative and communicative.
Reply from Jun Yang
November 19th, 2023 07:18 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
N
Nou K
Elk River, MN
Posted on November 6th, 2023 06:18 PM
Jun had great communication. She responded in a fast timely manner to all my questions. There were no answer that she was not able to answer. I liked that she was able to reply even after work hours. The process was fast even though we took...
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Reply from Jun Yang
November 16th, 2023 06:22 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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