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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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5.0
for
Jennifer Williamson
SFTP
M
Michael C
St. Paul, TX
Posted on September 12th, 2023 02:13 PM
Great communication from the early stages to completion.
5.0
for
Jeffrey Guthrie
SFTP
A
Alexis S
Tyler, TX
Posted on July 13th, 2023 08:32 PM
Super quick responses!
5.0
for
Jennifer Williamson
SFTP
S
Sergio V
Wylie, TX
Posted on June 29th, 2023 08:35 PM
Distance was a great factor in accomplishing communication. yet it was managed.
5.0
for
Jeffrey Guthrie
SFTP
S
Shameka C
Murphy, TX
Posted on June 8th, 2023 01:26 PM
Jeff and his team held my hand every step of the way
5.0
for
Jeffrey Guthrie
SFTP
E
Erin G
The Colony, TX
Posted on May 30th, 2023 02:08 AM
It was a great smooth experience from all of Jeff’s team. We will definitely recommend when friends or family are looking to buy a home.
5.0
for
Jeffrey Guthrie
SFTP
T
Tijuana A
Little Elm, TX
Posted on May 23rd, 2023 02:13 PM
Jeff, his assistants and the entire team kept me informed about every step of this process from beginning to end! There was never a time, I needed to ask Jeff a question that he or someone on the team wasn’t available to assist me expeditiously!...
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5.0
for
Jeffrey Guthrie
SFTP
M
Maria J D
Fort Worth, TX
Posted on May 4th, 2023 11:23 AM
Friendly good
5.0
for
Jeffrey Guthrie
SFTP
E
Efren D
Fort Worth, TX
Posted on April 29th, 2023 12:15 PM
Every one including specially Becki, was very helpfull.
5.0
for
Jeffrey Guthrie
SFTP
J
Johny S
Mansfield, TX
Posted on April 12th, 2023 12:38 AM
Everyone involved in getting my home purchase over the line did an amazing job. Jeff and his team made themselves available to answer any question day and night. They walked me through what steps in the process we were in and what information...
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5.0
for
Jennifer Williamson
SFTP
C
Clinton B
Farmersville, TX
Posted on April 4th, 2023 05:24 PM
Good communication. Friendly and timely.
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