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5.0
for
Shelley Manthei
SFTP
C
Christina F
Granite City, IL
Posted on January 12th, 2024 02:51 PM
Shelley worked very hard for me and my husband, she was very patient and kind, she really helped us in so many ways and we are so very appreciative of her.
Reply from Shelley Manthei
January 17th, 2024 02:53 PM
I enjoyed working with you. Thanks for the great feedback.
5.0
for
Michele Zelvis
SFTP
R
Robert B
Wake Forest, NC
Posted on January 12th, 2024 01:51 AM
Thank you for making this process as easy as possible
Reply from Michele Zelvis
January 17th, 2024 01:53 AM
It was great working with you. Thanks again for putting your trust in us.
5.0
for
Jason Spohn
SFTP
D
Dayna G
Portland, OR
Posted on January 9th, 2024 04:59 PM
Jason was a major resource for us during the home buying process. We appreciated how proactive and thorough explaining next steps he was with us. Buying a home is intimidating and an emotional purchase, Jason helped to reassure us every step...
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Reply from Jason Spohn
January 14th, 2024 05:01 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
4.5
for
Todd Hart
SFTP
D
Deborah E
Latrobe, PA
Posted on January 6th, 2024 08:06 PM
I didn't deal much with Todd, but when I did he was very professional and knowledgeable. I was mostly in touch with Ashley Mauzey and a little with Aimee Lewis.Ashley was WONDERFUL! She step by stepped this old lady thru a lot of new technology....
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Reply from Todd Hart
January 6th, 2024 08:20 PM
Hi Debbie, thank you for your review! I'm very glad you had a great experience with Ashley and Aimee. And I'm sorry that we didn't have more direct interaction. Jeff was my primary contact and that resulted in less interaction between us. In...
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5.0
for
Doug Bowdish
SFTP
B
Brandon W
Ste Genevieve, MO
Posted on January 5th, 2024 10:20 PM
Doug is always a pleasure to work with and so was Tim V.
Reply from Doug Bowdish
January 10th, 2024 10:23 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
for
Raquel Zuniga
SFTP
S
Sandra M
Richmond, CA
Posted on January 5th, 2024 08:12 PM
Raquel Zuniga was excellent. Always was able to respond to all my questions at any time. Provided excellent customer service. Highly would recommend her to anyone.
Reply from Raquel Zuniga
January 10th, 2024 08:15 PM
I really appreciate the feedback and am looking forward to working with you again.
4.75
for
Michelle Williams
SFTP
R
Robert C
Bethlehem, PA
Posted on January 5th, 2024 06:48 PM
Michelle was extremely helpful in a last-minute mortgage switch due to rapidly dropping mortgage rates. Within 12 days, the loan was approved, and a new rate locked. Michelle was attentive and extremely timely in her responsiveness and paperwork!...
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Reply from Michelle Williams
January 10th, 2024 06:48 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
3.75
for
Melody Parker
SFTP
K
Karen B
Denver, NC
Posted on January 5th, 2024 06:47 PM
Melody Parker was excellent. I am disappointed in Paramount Bank not following thru and supporting my intentions from the beginning. My rating here should no way reflect on Melody; she did a great job.
Reply from Melody Parker
January 10th, 2024 06:48 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
5.0
for
Michelle Williams
SFTP
S
Savanna M
Romney, WV
Posted on September 11th, 2023 07:15 PM
We absolutely LOVE Michelle! This is our third purchase with her, and the Paramount Bank team is LUCKY to have her! We will 1000% send friends her way, and will always call her first for our family's home buying needs! Thanks Michelle!
Reply from Michelle Williams
September 27th, 2023 03:14 AM
I really appreciate the feedback and am looking forward to working with you again.
3.0
for
Todd Hart
SFTP
R
Rebecca W
Las Vegas, NV
Posted on September 11th, 2023 04:06 PM
Todd was great - his team members, especially Aimee was incredibly unpleasant to work with. She is very reactive, not proactive and accusatory to work with. Instead of asking for items in a kind manner related to our mortgage process she was...
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Reply from Todd Hart
January 6th, 2024 08:23 PM
Hi Becky, thank you for the feedback! I appreciate the kind words and I'm glad that you and I worked well together. As for the rest, I appreciate that feedback as well and we are working to make sure experience is improved. I look forward to...
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