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Serving
Reno, NV
Services Offered
  • Home Loans
  • Mortgage
  • Mortgage Loans
  • Refinance
  • Financial Service
  • Loan Service
Business Hours
Monday
8:00 AM to 6:00 PM
Tuesday
8:00 AM to 6:00 PM
Wednesday
8:00 AM to 6:00 PM
Thursday
8:00 AM to 6:00 PM
Friday
8:00 AM to 6:00 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
  • Rating
  • About
  • Contact
Write a Review
S
Shawn K
Fernley, NV
Posted on December 30th, 2023 12:44 AM
Very good helpfull showed options pleasant look forward to future business with Kristin.
Reply from Kristin Shandrew
January 9th, 2024 12:47 AM
Thank you, Shawn, for your kind words and the stellar 5-star rating. It was my pleasure to show you various options and assist you in this journey. I too am looking forward to our future business together. Remember, I'm just a call away whenever...
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S
Shannon M G
Fernley, NV
Posted on December 20th, 2023 02:42 PM
I was a first time buyer and had lots of questions Kristen always was right there every step of the way thank you.
Reply from Kristin Shandrew
December 30th, 2023 02:46 PM
I'm so pleased to hear that you felt supported during this process, Shannon. As a first-time buyer, I understand how important clear communication and guidance can be. It was a pleasure to assist you every step of the way. Your positive review...
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Kelley L
Rapid City, SD
Posted on November 7th, 2023 02:52 PM
Thanks for all your effort.
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Michael S
Seabrook, TX
Posted on November 6th, 2023 01:58 PM
Ease of use/transaction
Reply from Kristin Shandrew
November 16th, 2023 02:02 PM
I'm delighted to hear that you found our transaction process easy to use, Michael. Your positive feedback reinforces our commitment to providing the best service possible at Mutual of Omaha Mortgage. Thank you for the glowing 5-star rating....
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Francis M L
Rapid City, SD
Posted on November 4th, 2023 11:46 PM
Kristin provided great customer service.
Reply from Kristin Shandrew
November 14th, 2023 11:48 PM
Thank you so much for your kind words, Francis. I'm thrilled to hear that you were satisfied with the service you received. At Mutual of Omaha Mortgage, we always aim to provide the best possible experience for our customers. Your positive...
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James B J
Washoe Valley, NV
Posted on October 26th, 2023 02:21 PM
She knows the mortgage business and is easy to work with and personable. I will tell people about her. She knows her stuff.
Reply from Kristin Shandrew
November 5th, 2023 02:26 PM
Thank you so much for your kind words, James. I'm really pleased to hear about your positive experience. I always aim to provide personable and efficient service and I'm glad that was reflected in our interaction. Your recommendation means...
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Jeffrey W
Fernley, NV
Posted on July 31st, 2023 02:08 PM
Quick and accurate responses, a plethora of options available, knowledgeable expert
Reply from Kristin Shandrew
August 10th, 2023 02:13 PM
Thank you for the wonderful review, Jeffrey! I'm so glad to hear that Mutual of Omaha Mortgage was able to provide you with quick and accurate responses, a plethora of options, and knowledgeable expertise. I'm proud to be part of a team that...
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Elizabeth A R
Reno, NV
Posted on May 13th, 2023 07:26 PM
Kristin Shandrew was amazing. She is knowledgeable, professional, and easy to work with. I would recommend her to anyone buying a house!
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Brooke S
Reno, NV
Posted on May 12th, 2023 02:33 PM
Kristin went above and beyond. She provided preapproval letters over the weekend, was always responsive and timely on updates. This was a big loan and it closed a week early. Kristin is a total pro!
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Kimberly C
Las Vegas, NV
Posted on May 9th, 2023 05:17 PM
Kristin was fantastic! She communicated every step along the way, met all the deadlines throughout the process and was available anytime I needed to talk to her. I highly recommend her.
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