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Mutual of Omaha Mortgage in Reno, NV

Mutual of Omaha Mortgage, Reno, NV

Reno, NV
4.93
(933)
Company Logo
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mort...... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
Overall Ratings
4.93
(933)
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Reviews from Web
  • E
    Eric H A
    Orangevale, CA
    Posted on July 10th, 2026 01:32 PM
    Great communications. I was able to complete loan process while out of state on vacation.
    Reply from Kristin Shandrew
    July 10th, 2026 03:26 PM
    Eric, It was a please to work with you again! I'm glad that you could complete the loan process smoothly even while on vacation. If you need any further assistance or have questions, feel free to reach out. Thanks again!!
  • J
    Joann S
    Posted on June 12th, 2026 03:08 PM
    Kristin kept me informed of the process every step of the way and helped to resolve any issues that I ran into.
  • K
    Kathren J S
    Mesquite, NV
    Posted on June 12th, 2026 03:08 PM
    Kristin kept me informed of the porcess every step of the way and helped to resolve any issues that I ran into.
    Reply from Kristin Shandrew
    June 22nd, 2026 03:09 PM
    Thank you, Kathren, for your kind words. I'm pleased that I could keep you informed and assist in resolving any issues during the process. If you have any further questions or need additional assistance, please feel free to reach out.
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    Mutual of Omaha Mortgage
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    John P
    Posted on May 20th, 2026 10:36 PM
    Jon at Mutual of Omaha made things happen for us that we just didn't think could happen - we'll be forever grateful for what he and his team did for us. They went above and beyond, with great communication and clear instructions on everything...
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    Reply from Owner
    June 19th, 2026 04:50 PM
    Thank you for your kind review, John! We’re glad to have made the process smooth and easy for you.
  • J
    John P
    INCLINE VILLAGE, NV
    Posted on May 20th, 2026 10:34 PM
    Jon went above and beyond - he made things happen that we didn't think would happen, and we'll be forever grateful for that. Communication was great and instructions were clear.
    Reply from Jon Shafer
    June 1st, 2026 12:41 PM
    I'm so glad to hear that you had such a positive experience, John. It's appreciated to know that my efforts made a difference for you. Your appreciation for the communication and clarity means a lot to me. If you need any further assistance,...
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  • J
    Joanna P
    INCLINE VILLAGE, NV
    Posted on May 17th, 2026 02:29 PM
    Jon is very personable and wants the very best for his clients . I felt like we were a priority the entire time working with him and his patience is remarkable. We had a tough situation that dragged on for a long time but he was on top of it...
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    Reply from Jon Shafer
    May 27th, 2026 02:30 PM
    Thank you for your kind words, Joanna. I'm grateful to hear that you felt prioritized and that my patience helped during the challenging situation. It was a pleasure working with you, and I'm pleased that everything came together in the end....
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  • J
    Jaclyn B
    Incline Village, NV
    Posted on March 27th, 2026 12:46 AM
    We just closed on our new home, and I cannot say enough incredible things about Jon, our mortgage broker. From start to finish, he was an absolute all-star. His communication was beyond excellent. He answered every call, every text, and every...
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    Reply from Jon Shafer
    April 6th, 2026 01:44 PM
    I'm truly appreciative of your kind words, Jaclyn. It's wonderful to hear that you had such a positive experience with your home purchase. I’m glad that my communication and efforts made the process smoother and more enjoyable for you. Building...
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  • R
    Richard B
    Incline Village, NV
    Posted on March 24th, 2026 02:19 PM
    Jon was extremely helpful and made himself available and shared his knowledge and insight whenever we had any questions. Jon was the most thoughtful and diligent loan officer I have ever accounted
    Reply from Jon Shafer
    April 3rd, 2026 02:20 PM
    Thank you for your kind words, Richard. I'm pleased that I could provide the insight and availability you needed during your process. Your feedback about my diligence and thoughtfulness means a lot to me. If there are any other questions you...
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  • R
    Robert W M
    FARMINGTON, ME
    Posted on March 19th, 2026 12:09 PM
    Awesome experience
    Reply from Jon Shafer
    March 30th, 2026 04:55 PM
    I'm glad to hear you had a positive experience, Robert. If there's ever anything else I can do for you, feel free to reach out.
  • 5.0
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    Ron R
    Posted on March 14th, 2026 10:05 AM
    Jon did a great job navigating thru the process.
    Reply from Owner
    March 16th, 2026 05:35 PM
    Thank you for your review. We appreciate you highlighting Jon's excellent work navigating the process.
  • 10 of 933
    About
    Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Home Loans
    Mortgage
    Mortgage Loans
    Refinance
    Financial Service
    Loan Service
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    Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org
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