We just closed on our new home, and I cannot say enough incredible things about Jon, our mortgage broker. From start to finish, he was an absolute all-star. His communication was beyond excellent. He answered every call, every text, and every...

Reply from Jon Shafer

April 6th, 2026 01:44 PM

I'm truly appreciative of your kind words, Jaclyn. It's wonderful to hear that you had such a positive experience with your home purchase. I’m glad that my communication and efforts made the process smoother and more enjoyable for you. Building...

Jon was extremely helpful and made himself available and shared his knowledge and insight whenever we had any questions. Jon was the most thoughtful and diligent loan officer I have ever accounted

Reply from Jon Shafer

April 3rd, 2026 02:20 PM

Thank you for your kind words, Richard. I'm pleased that I could provide the insight and availability you needed during your process. Your feedback about my diligence and thoughtfulness means a lot to me. If there are any other questions you...

Awesome experience

Reply from Jon Shafer

March 30th, 2026 04:55 PM

I'm glad to hear you had a positive experience, Robert. If there's ever anything else I can do for you, feel free to reach out.

Jon did a great job navigating thru the process.

Reply from Owner

March 16th, 2026 05:35 PM

Thank you for your review. We appreciate you highlighting Jon's excellent work navigating the process.

Jon was diligent and accomplished. We appreciate his effort and result.

Reply from Jon Shafer

March 24th, 2026 09:43 PM

Thank you for sharing your thoughts, Ronald. I'm pleased to know my efforts met your expectations. If there's anything more you need in the future, just let me know.

This was my fifth time taking a out a mortgage and, thanks to Jon Shafer's guidance, it was by far the best experience I have ever had. Thank you to Jon and Mutual of Omaha.

Reply from Owner

January 15th, 2026 04:15 PM

We are honored to hear Jon Shafer provided your best mortgage experience. Thank you for trusting Mutual of Omaha.

Jon was very responsive/communicative. He had a lot of great advice that placed us in a very good buying position. He was extremely courteous and patient, making sure to explain all the different components of this process that we didn't fully...

Reply from Jon Shafer

January 26th, 2026 09:01 PM

I appreciate your thoughtful review, Daniel. It's encouraging to know that my communication and advice were helpful in securing a strong buying position for you. I'm glad that my approach in explaining the process made things clearer and more...

Kristen always being patient and quick to respond.

Reply from Kristin Shandrew

January 12th, 2026 08:06 PM

I appreciate your feedback, Salina. I'm glad to know that my patience and responsiveness met your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage!...

Mutual of Omaha Mortgage has received a review with 5 star rating from Robert W

Reply from Owner

December 18th, 2025 04:53 PM

We’re so glad you had a 5-star experience, Robert!

John was great always on it outstanding work

Reply from Jon Shafer

November 28th, 2025 01:58 PM

I appreciate your positive feedback. It was my pleasure to assist you, and I'm glad to hear you were satisfied with the work. If there's anything else I can help with, feel free to reach out.

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About

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.

Specialities

Home Loans

Mortgage

Mortgage Loans

Refinance

Financial Service

Loan Service

Addresses and Serving Areas

Serving

Reno, NV

Time Zone

Pacific Standard Time (PST)

Disclaimer

Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org

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